1st Shift Key Operator

ROLE AND ACTIVITY

• Ensure your machines are clean but not damaged by excess water, always organized and operating under discipline

• Operate to standard operating procedures in areas assigned

• Have basic ice cream knowledge, understanding the "WHY", not just the “HOW”

• Ensure limited water is used when cleaning with the "clean as you go" principle

• Correct use, storage and set up of all equipment

• Ensure effective hand overs with the maintenance team and next shift, all faults and issues reported

• Drive the production process to ensure that the products produced meet customer specification, quality and food safety.

• Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values

• Ensure production meets targeted outputs through effective control of the manufacturing process

• Communicate effectively with the entire team

• Ensure health and safety requirements are fully met and a positive safety culture is maintained throughout the line

• Ensure you walk the talk always using “looking eyes”, attend to the issues as and when they happen

• Promote the Froneri culture of employees being owners rather than just employees

• Follow the principle of "would I do this to my home?"

• Other duties as assigned

MEASURABLE OUTCOMES

• Reducing trends of rejections from food safety and quality issues

• Hygiene, GMP and safety audits improving week over week

• Daily, weekly, monthly production targets are fully met

• Effective interaction with the team and takes direction from Machine Operator

• Quality and improvement initiatives being implemented

• Reduction in accidents and incidents on a YOY basis
• De-kitting the line and making sure all packaging is returned to the warehouse
• Ensuring line is checked after being cleaned and all tools are stored in the correct places
• No stagnant water left in any equipment

RESPONSIBILITIES

• Quality and technical system adherence
• Completion of the required production to plan
• The machines in your area of responsibility
• Reading and learning about the proper use and running of your machines
• User manuals for your machines
• Health and Safety
• Impeccable hygiene standards always
• Machine tools and ancillary equipment

LEVELS OF RESPONSIBILITY

• Quality and technical system adherence
• Completion of the required production to plan
• Health and Safety
• Impeccable hygiene standards always
• Clean as you go; use proper cleaning techniques (i.e. limited water hose usage)
• Number of direct reports (if applicable):

BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that represent our Core Values.

We Take Ownership

• Stay committed to responsibilities from start to finish
• Make sound decisions and get into the right level of detail
• Apply resources to initiatives that add growth, improve efficiencies, or reduce waste

We Do What Is Right

• Choose transparency over convenience, even if it means difficult conversations
• Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
• Speak up when you see something that does not align to our values and policies

We Seek to Improve

• Strive to continuously improve and innovate to exceed expectations
• Value feedback from others and encourage open dialogue to understand how we can improve
• Learn from both successes and failures

We Are Better Together

• Ensure decisions are based on what’s best for the whole business
• Practice inclusion by seeking diverse perspectives
• Treat everyone with fairness and respect

POSITION QUALIFICATIONS

• 18 years of age or older
• Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills
• Excellent interpersonal communication, math and problem-solving skills.
• Ability to work multiple shifts and/or schedules.
• High School diploma or GED or equivalent experience
• One-year related experience (preferred).

WORK ENVIRONEMENT

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.

• Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low temperatures.
• Requires use of cold-protective PPE.
• May involve standing, lifting, and walking in refrigerated zones for extended periods.
• Fast-Paced: Workers often operate under strict timelines to meet production quotas.
• High-speed manufacturing floor with frequent movement, line assignment changes, and tight production timelines.
• Standing for Long Hours: Many roles require prolonged standing and repetitive tasks.
• Repetitive hand and arm movements required.
• Must be able to stand for hours with frequent bending, reaching, and lifting.
• Food Safety Regulations: Employees must follow hygiene and safety guidelines, including wearing protective gear (gloves, hairnets, etc.).
• Team-Oriented: Workers collaborate to ensure smooth production and packaging.

The position involves frequent exposure to nuts and other potential allergens.

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is $26.25 per hour.

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic .