Recruiter

Job Description

Job Description

Description:

Recruiter – Home Care Services

Be the connection that makes care possible.

At ExpertCare, recruiting is more than filling positions—it’s about building meaningful connections that allow individuals and families to receive consistent, compassionate care in their homes. Our Recruiters play a vital role as the link between Recipients, caregivers, and county partners, ensuring the right people are matched to the right cases at the right time.

What You’ll Do

As an ExpertCare Recruiter, you will manage the full recruitment and placement process for home care positions. This includes sourcing, interviewing, hiring, assigning, and supporting caregivers while exercising sound judgment and discretion throughout the screening and selection process.

You’ll also focus heavily on caregiver retention, working to increase caregiver hours and longevity by building strong relationships with:

• Families and Recipients
• County partners and support coordinators
• Active and prospective caregivers

Through regular communication, check-ins, meetings, and occasional on-site visits, you’ll help ensure caregivers feel supported and families receive reliable, high-quality care.

Why This Role Matters

Recruiters at ExpertCare take ownership of each job order and caregiver placement. The quality of your work directly impacts staffing stability, service consistency, and the overall experience of our Recipients and families. When caregivers are thoughtfully matched and well-supported, trust grows—and families continue choosing ExpertCare as their provider.

Recruiting is people-driven work, and people bring unique strengths and challenges. A strong Recruiter approaches these dynamics with proactive case management, clear communication, and problem-solving skills—helping create a smoother experience for everyone involved.

Additional Responsibilities

• Collaborate with the Recruiting Team and participate in an on-call rotation
• Ensure health and safety processes are followed and properly documented for caregivers and Recipients
• Support additional projects and initiatives as assigned

Supervisory Responsibilities

• Provide oversight and support for 150–200 ExpertCare caregivers, including:
• Case management and ongoing support
• Incident and injury reporting
• Training and compliance tracking

Who Will Thrive in This Role

You’ll succeed at ExpertCare if you:

• Enjoy building relationships and connecting people
• Are highly organized and comfortable managing multiple priorities
• Take ownership and follow through
• Care deeply about quality, consistency, and service

If you’re motivated by meaningful work and want to play a key role in delivering exceptional care, we’d love to hear from you.

Requirements:

Working Conditions & Physical Requirements

• This position operates within a hybrid work model , blending remote work with in-office collaboration. Weekly schedules may vary based on business needs. The first 3 months will be spent in office full-time for training.
• Occasional travel to client or prospect locations is required and may involve outdoor travel and exposure to varying weather conditions
• A valid state driver’s license is required
• Ability to sit for extended periods and perform job duties within the normal range of physical motion

Education & Experience

• One-year certificate from a college or technical school or
• Two years of related business experience and/or training or
• An equivalent combination of education and experience

Knowledge, Skills & Abilities

Successful Recruiters at ExpertCare demonstrate strong judgment, emotional intelligence, and adaptability in a people-centered environment.

• Applies critical thinking and sound judgment, involving appropriate stakeholders in decision-making
• Communicates effectively with individuals at all levels, demonstrating the four components of Emotional Intelligence:
  self-awareness, self-management, social awareness, and relationship management
• Collaborates with cross-functional teams to support continuity of care and service excellence
• Demonstrates strong interviewing and candidate assessment skills
• Possesses a working knowledge of personnel policies, procedures, and federal and state employment laws
• Highly perceptive and able to navigate a wide range of personalities and situations
• Comfortable handling unique and evolving challenges as they arise
• Demonstrates strong planning, organization, and multitasking abilities
• Brings a foundational understanding of general business practices
• Proficient with computers and smartphones, with the ability to work across multiple platforms
• Works well within a team environment, sharing recruiting responsibilities as needed
• Able to compose routine written correspondence and reports
• Adapts effectively to change in support of evolving business needs