Chief of Staff & Strategic Operations

Job Description

Job Description

About United Water Restoration Group
United Water Restoration Group is a full-service property restoration company specializing in water, fire, mold, and reconstruction services. We serve residential, commercial, and institutional clients with a focus on rapid response, quality execution, and helping property owners navigate the entire restoration process from initial mitigation through rebuild. The Opportunity
This is a unique opportunity to work directly alongside the Head of Business Development as his right hand. No two days are the same. One morning you may interviewing a new employee, and the next day walking a commercial project, preparing a proposal for a municipality, or meeting with a major client. You'll gain exposure to nearly every aspect of running a high-growth company, including operations, sales, marketing, business development, strategic planning, and executive decision-making. If you're ambitious, hardworking, and eager to accelerate your career, this role offers an exceptional learning opportunity and a clear path for growth. Key Responsibilities
Growth, Relationships & Market Development

• Help identify and advance strategic growth opportunities across priority markets and customer segments.
• Build thoughtful target lists of property owners, property managers, municipalities, healthcare systems, schools, hospitality groups, referral partners, trade partners, and commercial clients.
• Support thoughtful, high-touch outreach and follow-up with prospective clients, referral sources, and strategic partners.
• Help register United Water Restoration Group with large corporations, government agencies, and institutional clients while maintaining organized records of contacts, opportunities, and next steps.
• Evaluate incoming bid, partnership, and market opportunities and help determine which are worth pursuing.
• Attend job walks, pre-bid meetings, industry events, and selected networking opportunities as a representative of United Water Restoration Group.

Operations & Client Success

• Attend customer meetings, project walkthroughs, industry events, and other client-facing meetings.
• Assist with client communications, follow-up, relationship development, and next-step coordination.
• Help resolve customer issues and ensure exceptional service.
• Follow active projects from start to finish while coordinating with operations.

• Jump into whatever is needed to help the business succeed.

Recruiting & Talent

• Source, interview, and recruit exceptional employees.
• Coordinate hiring efforts across the business.
• Assist with onboarding and organizational development.

Vendor & Subcontractor Development

• Recruit and qualify new subcontractors throughout Florida.
• Expand and strengthen our subcontractor network.
• Negotiate pricing and service agreements.
• Build long-term vendor relationships.

Finance & Administration

• Assist with Accounts Receivable initiatives for our sister company, United Water Restoration Group .
• Support collections and customer follow-up.
• Help prepare operational and financial reporting.
• Coordinate special administrative and strategic projects.

Cross-Company Collaboration
Work closely with both Air Force HVAC and United Water Restoration Group to:

• Share commercial opportunities.
• Coordinate cross-selling efforts.
• Improve customer follow-up and client experience.
• Develop strategic partnerships across both businesses.

Qualifications

• 1–5 years of professional experience preferred.
• Construction or Mitigation experience is not required .
• Exceptional work ethic with a willingness to roll up your sleeves.
• Highly organized with outstanding attention to detail.
• Strong relationship-building instincts with the judgment to represent the company professionally in new environments.
• Strong written and verbal communication skills.
• Comfortable interacting with executives, customers, subcontractors, referral partners, trade partners, and field personnel.
• Proficient with Microsoft Office and Google Workspace.
• Comfortable using CRM and internal systems to document interactions, track commitments, and maintain clear visibility into follow-up.
• Willingness to travel throughout South Florida for meetings, client visits, project walkthroughs, and market-development activities.

Who You Are

• Naturally curious, confident, personable, and eager to learn.
• Highly dependable, accountable, and disciplined about follow-up.
• Thrive in fast-paced environments with changing priorities and are comfortable initiating conversations with people you do not already know.
• Enjoy solving problems, taking ownership, and building long-term relationships.
• Comfortable wearing multiple hats, receiving feedback, and staying persistent when an opportunity takes multiple touches to develop.
• Looking for a long-term career, not just your next job.

Compensation & Benefits

• Base Salary: $55,000–$80,000 (based on experience)
• Health benefits
• Paid time off
• Regional flexibility across our South Florida markets
• Significant opportunities for advancement as the company continues to grow

Why Join United Water Restoration Group?
This is an exceptional stepping stone for someone who wants to become a future business leader, entrepreneur, operator, or executive.
You'll work directly with the Head of Business Development on strategy, operations, finance, sales, marketing, recruiting, customer relationships, partnerships, and growth initiatives. Few roles provide this level of exposure so early in a career.
If you're looking for an opportunity to learn quickly, make a meaningful impact, and help build one of South Florida's fastest-growing mitigation companies, we'd love to hear from you.

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