Enterprise Account Executive, Financial Services

Job TitleResponsibilities:Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industryFoster and expand the company's relationship with business units, divisions and the overall enterprise customersCreate and cultivate a close relationship with strategic alliancesUnderstand the customers' business strategy and direction and manage a long term, sustainable business portfolioManage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.Bringing innovative ideas that showcase case Talkdesk's competitive advantage and disruptive mindsetMeet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales processDevelop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage modelBuild lasting, meaningful relationships with other members of management, team, and prospect/customer communityBuild and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region's market segmentation and targeted accountsDevelop essential internal relationships to provide the support necessary to manage accounts and close dealsCommunicate accurate and realistic forecast information to the management team per our process and policyCommunicate market reaction and needs back to headquarters in a productive mannerTake an active role in solving problems, which involve other functional areas, instead of "dumping problems at the factory door"Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issuesRequirements:Travel required: 50%+Previous experience in selling Enterprise software solutions into Financial Services related accounts8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaSExperience positioning through strategic value based sellingExperienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individualsAnalytical, with strong business acumenFlexible personality, able to adapt to surroundingsAnalytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfullyDemonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technologyProven ability to grow revenues to a substantial level and scale bookings growth and net-new customersExcellent communication and presentation skillsExtensive negotiation and contract development experienceComfortable operating in a fast-paced, dynamic startup environmentCCaaS knowledge is a plusBA/BS degreePay Range (OTE): $300,000 - $330,000Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).Retirement Benefits: 401(k) planPaid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.Paid Holidays: Talkdesk offers 14 paid holidays each year.Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.Method of Application: Apply online.Application Window: The application window is expected to close at least 3 days from the posting date. The application was posted on 10/21/2026Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.All questions or concerns about this posting should be directed to the Talent team at View email address on click.appcast.io is pioneering a new era of Customer Experience Automation (CXA), redefining how the world's most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!Work Environment and Physical Requirements:Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.