Principal Solutions Architect

Principal Solutions Architect

OpenFn is the digital public good for public service automation & AI orchestration. Our platform automates data exchange and digital workflows so that governments and NGOs can deliver public services more efficiently, achieve interoperability across fragmented systems, and scale critical public services across health, humanitarian, and government programs.

Our team, Open Function Group, the primary steward of this open-source platform, is a lean, fully-remote team of integration specialists, solution architects, and implementation consultants working across 40+ countries.

We are not making marginal improvements to already comfortable lives. We are building the infrastructure that allows governments to function, clinics to operate, and vulnerable populations to access services they depend on.

The Role

We are hiring a Principal Solutions Architect to own solution quality and technical strategy across OpenFn's implementation portfolio, taking responsibility for technical decisions from pre-sales conversations with prospective customers to final project handover.

This role sits at the intersection of enterprise architecture, integration design, and implementation leadership. You will be the person who learns the OpenFn platform inside and out, its capabilities, its limits, and how to apply it well, and you will use that knowledge to guide implementation teams delivering workflow automation and interoperability solutions for government ministries, health systems, and large NGOs.

You will be the first port of call for our engineers and consultants when technical challenges arise in integration pipelines, local deployments, or solution design. You bridge knowledge gaps, resolve problems, and mentor the team in their work, bringing both the platform expertise and the architectural judgment to move things forward with confidence. You establish best practice in code quality, working methods, and engineering approach.

Think of it as a hybrid of internal CTO, platform authority, and technical quality lead for the services side of the business. You are not expected to own core product engineering. You are expected to ensure that every solution the Services team designs and ships is architecturally sound, fit-for-purpose, and built last.

As a principal-level hire, you will also help build the institutional knowledge that makes the whole team stronger over time: establishing architecture patterns, defining what quality looks like, and creating the resources that help OpenFn scale its implementation work without scaling its complexity.

What You'll Be Doing

You will collaborate with technical teams, partners, and clients to design and develop data integration and workflow automation solutions that automate public services and enable smarter, more connected digital systems. Leveraging your expertise in system integration, software architecture, deployment strategies, and modern development practices, you will deliver solutions that meet project scope, cost, and timeline requirements.

Solution Architecture and Design Leadership

• Own technical architecture across the services portfolio, from pre-contract scoping through delivery
• Lead solution design for OpenFn-centered interoperability engagements: integration strategy, data flow architecture, API design patterns, system topology, and deployment approach
• Consult directly with government and NGO technical counterparts on OpenFn solution design and associated enterprise architecture strategy
• Evaluate proposed use cases to determine whether they are a strong fit for the OpenFn platform; advise on constraints and alternative designs

Technical Quality and Oversight

• Set and uphold the technical quality bar across the services portfolio, from solution design through to delivery and deployment
• Develop internal standards and guidelines for what good looks like on an OpenFn implementation, and build the review processes that help the whole team work to that standard
• Mentor engineers and consultants, helping them develop both JavaScript competence and systems-level integration thinking

Platform Expertise and Knowledge Management

• Become the organization's deepest practitioner of OpenFn as a solutions tool, understanding what the platform can and cannot do at scale and under real conditions
• Build and own a solutions architecture library: a structured knowledge base cataloging how OpenFn maps to different integration patterns, with honest documentation of platform fit and known limits
• Serve as the bridge between services and product: translate field learnings and performance constraints into structured product feedback, and bring roadmap awareness back into implementation planning and sales scoping

DevOps and Deployment Strategy

• Define and oversee deployment strategies for government clients hosting OpenFn on local infrastructure, including containerized, cloud, and hybrid environments
• Develop deployment standards and runbooks that implementation teams can apply consistently across diverse hosting configurations