Project Manager I, Electrical Distribution

About this Role The Project Manager I, Electrical Distribution (referred to hereafter as PM), is responsible for managing the full lifecycle of customer engagements across our electrical distribution portfolio. The PM serves as the primary point of contact for customers after the point of sale, owning logistics coordination, returns and warranty management (RMA), order tracking, and issue resolution. In addition, the PM will support pre-sale activities including estimate creation, quoting assistance, and administrative functions within NetSuite. The PM will manage multiple customer accounts and orders simultaneously at varying stages of fulfillment. Pay Rate: $75,000 - $85,000 What You'll Do Serve as the primary post-sale point of contact for customers, managing order status communication, delivery coordination, and issue resolution from purchase order through final receipt. Track and manage logistics across multiple shipments and customers, proactively identifying delays or discrepancies and communicating solutions. Own the RMA process end-to-end, including initiating returns, coordinating with suppliers and warehousing, tracking credits, and ensuring timely resolution for the customer. Support pre-sale activities by preparing material estimates and quotes in collaboration with the sales team, using project drawings, BOMs, and specifications as reference. Maintain and administer records within NetSuite, including order entry, status updates, customer records, and reporting. Collaborate with sales, purchasing, and warehouse teams to ensure material availability aligns with customer delivery expectations. Audit orders for accuracy, confirming that parts lists, quantities, and specifications match customer requirements and engineering documentation. Provide regular progress reports and status updates to customers and Ampacity leadership. Problem-solve to address shipping delays, backorders, damaged goods, and other fulfillment issues that impact customer timelines. Assist with process improvement initiatives related to order management, customer communication, and systems workflows. What You'll Bring 1–2 years of project management, order management, or customer operations experience; electrical distribution or solar industry experience preferred. Bachelor’s degree in Supply Chain, Business, Construction Management, or a related field. Working knowledge of electrical materials and components used in solar construction (wire, conduit, switchgear, transformers, BOS equipment). Experience with NetSuite or a comparable ERP system strongly preferred. Strong communication and customer service skills with a professional, solutions-oriented approach. Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment. Detail-oriented with strong organizational and time management skills. Good writing skills for customer correspondence, estimates, and internal reporting. Basic understanding of construction methods, electrical drawings, and procurement processes. Team-oriented mindset with proven ability to collaborate across departments. Comfortable adapting to shifting workloads and making sound decisions under pressure. What You'll Get Competitive Total Compensation Industry-leading salary plus 401k for eligible employees Time Off That Matters Paid vacation, sick days, holidays, parental leave, and bereavement leave True Work-Life Balance Health resources and wellness support to help you thrive inside and outside of work Comprehensive Health Coverage Medical, dental, and vision insurance plus additional health assistance Career Growth Opportunities Internal promotion priority with training and skills development programs People-First Culture Diverse, inclusive environment where you're valued as a whole person Compensation Range The anticipated compensation for this position is - USD $85,000.00/Yr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department. #J-18808-Ljbffr Quanta Services, Inc.