Patient Experience Manager (Hiring Immediately)

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Overview

Dental Patient Relations Coordinator

Cameo Dental Specialists - West Loop location

We are seeking a friendly and organized Patient Relations Coordinator to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Full Time, Monday - Friday 7am -5pm and 1-2 Saturdays a month

*Must be able to travel to our locations when needed

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Qualifications

Requirements

• High school diploma or equivalent
• 1+ years of dental front office experience

Preferred Skills

• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

We Offer

• Competitive Compensation
• Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $20 - $25 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. xywuqvp By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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