245d Case Manager
New Wave Home Health Care, LLC
Job Description
Job Description
Benefits:
- Free food & snacks
- Paid time off
- Training & development
The Internal Case Manager is responsible for overseeing service delivery within a 245D licensed home care program. This role ensures all services are person-centered, compliant with Minnesota DHS 245D standards, and aligned with each individual’s Coordinated Service and Support Plan (CSSP) and Addendum. Core Responsibilities
1. Service Oversight & Implementation
- Ensure services are delivered according to the CSSP and CSSP Addendum - Translate support plans into actionable tasks for Direct Support Professionals (DSPs)- Monitor daily service delivery for quality, consistency, and effectiveness 2. Internal Coordination
- Act as the primary bridge between leadership and DSP staff - Communicate client needs, schedule changes, and updates to staff - Support staffing coordination to ensure authorized hours are fulfilled 3. Monitoring & Visits
- Complete required client visits (monthly or as required by service level)- Observe staff performance and client engagement during visits - Identify concerns, risks, or service gaps and implement corrective actions 4. Documentation & Compliance
- Ensure all documentation meets 245D standards (progress notes, service delivery records, IAPPs)- Review and audit staff documentation regularly for accuracy and timeliness - Maintain organized client files for DHS audits and internal reviews 5. Collaboration with External Case Manager
- Maintain communication with the county/state case manager - Provide updates on client progress, concerns, and service outcomes - Participate in annual and interim meetings as needed Key Skills & Competencies - Strong knowledge of Minnesota 245D regulations - Leadership and team coordination skills - Attention to detail in documentation and compliance - Problem-solving and critical thinking - Effective communication with both staff and external stakeholders - Ability to manage multiple clients and priorities efficiently Goal of the Role
To ensure high-quality, compliant, and person-centered services are consistently delivered while supporting staff, maintaining audit readiness, and promoting positive outcomes for individuals served.
Vacancy posted 21 days ago
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