Lead Benefits & Retirement Project Coordinator

Lead Benefits & Retirement Project Coordinator Memphis, TN, United States (On-site) Job Description Salary Range: $56,102.54 - $85,841.60 Works under the direction of the Total Rewards (TR) Senior Manager to coordinate, develop, and facilitate projects related to benefits, retirement, and other Total Rewards initiatives. Ensures project deliverables are completed on time and within scope. Research best practices to develop programs that support TR objectives. Identifies strategies to enhance employee engagement in benefits and retirement programs. Works with TR and other HR teams to define project scope, goals, and deliverables, aligning projects with organizational goals and addressing business needs. Coordinates multiple projects by planning, assessing needs, setting goals, and allocating resources. Oversees project planning and implementation to ensure timely and effective delivery. Conducts post-project evaluations to assess outcomes, identify areas for improvement, and make recommendations. Develops and delivers progress reports, proposals, and presentations. Monitors project data, analyzes progress, and drafts guidelines. Serves as a liaison and resource for internal and external contacts, providing documentation, reports, and advice to participants. Tracks and maintains accurate records for program or project activities. Assists with other projects by assigning tasks and setting priorities. Verifies data accuracy and resolves discrepancies as needed. Administers guidance, assistance, and work direction to support staff in their day-to-day job functions and responsibilities. Serves in a lead capacity to coordinate with Information Technology (IT) on benefits and retirement-related projects. Coordinates the auditing of the interface files with outside vendors, including review of weekly error reports as needed. Routinely oversees and conducts audits of benefits and retirement processes to ensure accuracy and efficiency. Responsibilities Other Functions Performs additional functions (essential or otherwise) which may be assigned. Typical Physical Demands Requires the ability to communicate effectively both orally and in writing with staff, management, and other external agencies. Requires ability to operate standard office equipment such as a computer, telephone, and copier. Typical Working Conditions Primarily office-based work, with occasional travel required for City meetings. Qualifications Bachelor’s degree in Human Resources, Business or Public Administration, or a related field, plus four (4) years professional experience in employee health insurance and welfare benefits, including plan design, benchmarking and compliance; or any combination of experience and training which enables one to perform the essential job functions. Working experience in retirement, health, and welfare plan administration; familiarity with COBRA, HIPAA, FMLA, HSA, FSA, HDHPs, ERISA, and Health Care Reform is highly preferred. Working experience utilizing Oracle systems with proficiency in Microsoft Office applications (Excel, Word, PowerPoint) preferred. Working experience in developing and facilitating HR projects is preferred. Shelby County Residency Requirement The City Charter requires that City Employees, with the exception of "first responders", must establish residence within Shelby County within six (6) months from their date of employment. Proof of residence will be required at the time of hire. As defined by Tennessee Senate Bill No. 29, "first responder" means paid, full-time law enforcement officers, firefighters, and emergency medical personnel. EEO STATEMENT The City of Memphis is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, national origin, genetic information, protected veteran status, disability, any other characteristic protected by law or other non‑merit factors. State and Federal regulations require us to obtain information from each applicant for statistical analysis and reporting of our compliance with fair employment practices. We request your cooperation in completing the following questions. All information which you voluntarily provide is confidential and is used only in accordance with the regulations governing Equal Employment Opportunity and Afffromative Action. It will not be used in any hiring decision. The information will be used and kept confidential in accordance with applicable laws and regulations. Failure to provide information will not subject you to any adverse personnel decision or action. Your cooperation is appreciated. Reasonable Accommodation Statement The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management via email at View email address on click.appcast.io. Job Info Job Identification 260681 Job Category Professional Posting Date 05/28/2026, 08:42 PM Apply Before 06/06/2026, 05:00 AM Degree Level Bachelor's Degree Job Schedule Full time Locations Memphis, TN, United States (On-site) Organization Human Resources, City of Memphis #J-18808-Ljbffr