RV Service Technician

Job Description

Job Description

"EVERYONE IS FAMILY IN OUR HAUS"

Are you learning or posses trade skills such as carpentry, plumbing or HVAC? Do you have manufacturing experience? Alpin Haus is inviting you to work for a rapidly growing industry leader who truly believes and delivers a family-first culture that treasures our teammates and customer relationships. We will train and embark you on a rewarding life-long RV Service Technician career!

The RV Service Technician performs maintenance, repairs, and installations on company and customer vehicles with a focus on quality, efficiency, safety, and cleanliness.

Company Vision

Bringing family and friends together to have fun and create memories.

Pay

• Starts at $22.00-$27.00/hour (and higher, based on prior experience and skills/certifications), plus Overtime eligibility.
• In approximately 90 days receive an additional hourly raise and become bonus incentive program eligible – Up to $10k+ annually based on individual production. Requires successful completion of Alpin Haus’ Service Technician University and achieving RV Technical Institute’s ”RVTI” Level 1 Certification. Your training, certifications & development is 100% Alpin Haus paid for!
• From there, continue to grow your earning opportunity (up to $40/hour plus Overtime eligibility and additional bonus incentive opportunities) – as you demonstrate teamwork, professionalism, learn additional RV Service Technician skills and gain additional RVTI Certifications. 

Why Work for Us?

Start a career where your skills are valued, your growth is invested in, and the work is anything but boring.

• Paid Training & Certifications — 100% company-paid training through Alpin Haus' Service Technician University and RV Technical Institute certifications, so you're never paying out of pocket to advance your career
• Real Earning Potential — Clear path to grow your earning potential as you build skills and earn certifications — rewarding those who put in the work
• Stability & Reputation — Over 60 years in business with a strong community presence and long-tenured employees who love what they do
• Family-Owned Culture — A team-oriented environment where your voice is heard and leadership is genuinely accessible
• Employee Recognition — Annual recognition awards night plus employee appreciation events held throughout the year
• Award-Winning Workplace — Voted one of the Best Places to Work in New York by the Capital District Business Review, multiple years running

Schedule
Monday-Friday 8:00am-5:00pm, some weekend work (Saturdays, closed Sunday) may be required and/or made available to earn extra pay incentives.

Outcomes
Successful candidates will:

• Receive job priorities from Service Advisor or Foreman
• Test, diagnose, and make repairs to RVs using diagnostic tools, and according to manufacturer’s instructions and mechanical knowledge and skills
• Install equipment and accessories onto RVs and test for proper function; provide instructions to the customer on proper use and care
• Review and update work orders using the computer system to document cause and correction, and diagnosis/repair action steps performed
• Safely transport vehicles to and from repair areas
• Assist the parts and warranty teams by expeditiously providing required information to 
  quote/source parts and submit warranty claims 
• Perform live demonstration of RV system functionality for new/used RVs sold
• Perform light indoor shop maintenance
• Perform housekeeping in the service shop, such as sweeping and general cleaning, throughout the workday
• Record and report description of any external damage discovered to vehicles

Qualifications

• High school diploma
• Experience using basic hand and power tools
• HVAC, building trades, automotive or mechanical experience
• Possesses, or able to procure, RV1 certification within first year of employment

Competencies

• Ability to follow safety instructions and promote a safe working environment
• Ability to read technical diagrams or blueprints
• Customer friendly, observant and well organized
• Ability to work in a collaborative team, in a fast-paced environment
• Experience in following verbal and written guidelines to perform job functions

Physical and Environmental Conditions

• Talking and hearing, walking and sitting, using hands to grasp, pushing, pulling, climbing, crouching, kneeling, and reaching with arms/hands, are required.
• Ability to lift up to 50 pounds occasionally, and up to 20 pounds frequently, to move objects.
• Exposure to some inside and outside adverse environmental conditions, such as fumes, dust, oils and lubricating fluids, mechanical moving parts, moving vehicles, fluctuating weather conditions, and occasional hazardous chemicals or materials.

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job related instructions and to perform any other job-related duties requested by their supervisor. 
• The company reserves the right to add to/revise an employee's job duties at any time at its 
  discretion. 
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. 

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