Relationship Banker or Senior Relationship Banker - Willow Oaks

Work Shift: 1st shift (United States of America) Language Fluency: English (Required) Essential Duties & Responsibilities Exercises advanced proficiency with routine client maintenance requests, problem resolution, and advanced sales functions regarding deposit, credit, convenience, and other product and service lines. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding, and retaining relationships. Supports the team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines. Commits to advancing individual knowledge of sales techniques and product knowledge by attending sales, service, and product knowledge meetings, applicable training classes, and web-based learning. Advises on consumer lending options and takes loan applications. Adheres to internal controls, operational procedures, and risk management policies, staying informed of all changes to ensure compliance with current guidelines. Ensures a consistent client service experience by engaging clients with a smiling, courteous conversation while conducting transactions and uncovering needs. This includes handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. Required Qualifications High school diploma or equivalent education. 2 years of client sales and service experience. Experience with sourcing and prospecting for new clients and client relationship building. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects. Demonstrated proficiency in basic computer applications, such as Microsoft Office. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background checks. Ability to multi‑task under time constraints. Ability to travel to accommodate temporary staffing needs as required, including temporary assignments or locale changes. Ability to work weekends and/or extended hours with occasional travel and overnights may be included. Preferred Qualifications Associate’s degree or higher. Demonstrated ability to handle multiple priorities under time constraints. Excellent verbal and written communication skills. Ability to respond in a professional manner with a high level of service quality. Experience with discussing, recommending, and selling various deposit, credit, and retirement products to consumer and small business clients. Demonstrated ability to meet or exceed sales goals. General understanding of bank operations, policies, and procedures. Salary & Incentives Relationship Banker: The annual base salary ranges from $45,760 to $54,250. Additional incentive pay is available. Senior Relationship Banker: The annual base salary ranges from $45,760 to $62,000. Additional incentive pay is available. Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive at least 10 days of vacation (pro-rated based on hire date and full‑time/part‑time status), 10 sick days (pro‑rated), and paid holidays. Additional benefits may include a defined benefit pension plan, restricted stock units, and a deferred compensation plan, depending on the division and role. EEO Statement Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law | E-Verify | IER | Right to Work #J-18808-Ljbffr Truist