Program Associate

Catholic Charities of the Archdiocese of Chicago

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

Job Responsibilities

• Greet clients and visitors with kindness, directing them to the appropriate services or personnel, and answering phone calls in a professional manner.
• Assist in managing the flow of information by performing clerical tasks such as filing, data entry, and maintaining organized records to support program operations.
• Coordinate and schedule appointments for clients and staff, ensuring efficient use of time and resources while maintaining confidentiality. Distribute informational materials and resources to clients and visitors, ensuring they have access to necessary program services and support.
• Collaborate with internal stakeholders as needed.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 25 lbs

Other Requirements: Comply with program and/or requirements related to:

• Background check
• DMV check

Additional Requirements

• Driver's license
• Automobile insurance

Education and Experience Requirements:

• Minimum H.S. Diploma or General Education Degree (GED) Entry level
• Preferred Associate's Degree (AA) in a related field of study 1-3 years relevant experience

Certifications and Licensure

• Preferred Food Handler Certification

Salary

Pay Transparency

In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.