Marketing and Communications Specialist

Job Description

Job Description

Job Title: Marketing and Communications Specialist Location-Type: Hybrid - Boston, MA (3 days onsite) Must reside local to Boston, MA - Relocation will not be considered at this time Start Date: ASAP Duration: Contract - 12+ months Compensation Range: $45-50/hr W2 Benefits: Eligible for Health, Dental, Vision, and 401K Visa Sponsorship: Not eligible for visa sponsorship Job Description: The Marketing and Communications Specialist develops and executes coordinated, audience-focused content strategy across IT Services communication channels, with a strong emphasis on translating complex technical topics, including AI tools and services, into clear, practical messaging for a broad organizational community. Job Summary •Develop and maintain an integrated content strategy for the client's IT Services communications in partnership with team and department leadership. •Plan, manage, and execute editorial calendars across multiple channels, including the web presence and a monthly technology newsletter. •Write and edit compelling copy for web, email, digital, print, and user interface channels, ensuring clarity for non-technical audiences. •Actively use AI tools for drafting, editing, summarization, content optimization, research, and workflow efficiency. •Support and maintain the IT Services web presence and related digital platforms, monitoring performance metrics to improve engagement. •Collaborate with cross-functional teams, including IT colleagues, project teams, vendors, and campus partners, to ensure content accuracy and alignment. •Serve as a communications partner for IT projects and change management initiatives, with particular emphasis on AI and emerging technologies. Minimum Requirements: •Demonstrated experience in a mid-level communications, marketing, or content role. •Exceptional writing, editing, and proofreading skills, with proven ability to communicate complex or technical topics clearly for non-technical audiences. •Proven experience planning, maintaining, and executing editorial calendars across multiple channels in deadline-driven environments. •Experience developing and executing content strategies and campaigns, including digital content such as web and email. •Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously. •Familiarity with web content management systems and digital platforms. •Demonstrated comfort using AI tools in daily work for content drafting, editing, or optimization. Preferred Qualifications: •Experience communicating about technology, data, analytics, or AI-related topics. •Hands-on experience using AI tools for content creation, editing, research, or design. •Experience with email marketing platforms, analytics tools, or content performance reporting. •Knowledge of UX writing principles and web accessibility standards. •Experience with visual, video, or multimedia storytelling.