Retail Associate
Folino Estate
Job Description
Job Description
Folino Estate Winery is looking for enthusiastic, service-oriented individuals to join our team as Retail Sales Associates in our Bottle Shop. If you're passionate about wine, love connecting with people, and thrive in a hospitality-driven environment, this is your chance to turn that passion into a rewarding career. As a Retail Associate, you'll provide exceptional guest service, offer personalized wine recommendations, and create a welcoming atmosphere.
Job Overview:
- Greet guests with a warm welcome and provide outstanding customer service
- Assist guests as they shop within the Bottle Shop, answering questions and locating items
- Suggest additional items to enhance guests' purchases
- Must have weekend availability
Qualifications:
- Minimum one year of retail experience in sales or customer service
- High School diploma or equivalent
- Strong knowledge of merchandise currently being offered
- Strong communication and interpersonal skills
- Dependable, reliable, and motivated
- Basic math skills and ability to use a cash register
- Patience when dealing with difficult guests
- Problem-solving and conflict resolution skills
- A team player with a "can do" attitude
- High level of customer service skills
- Ability to listen and communicate effectively with guests and team members
- Outgoing, friendly, and enjoys interacting with people
- Commitment to excellence and high standards
- Detail-oriented with excellent organizational skills
Duties and Responsibilities:
- Sell merchandise from the Bottle Shop in a fast-paced environment
- Deliver outstanding guest service to retain and gain customers
- Work flexible hours, including nights, weekends, and holidays
- Perform daily opening and closing procedures
- Assist in maintaining the appearance of the Bottle Shop
- Participate in meetings and marketing events
- Contribute to wine tasting, wine, and gift shop sales goals
- Maintain open and clear communication as a strong team player
Benefits
- Competitive compensation package
- PTO and Wellness Days
- Medical, dental, vision, and life insurance options
- 401k program with company match
- Company dining program
- Employee discounts
- Clear path for growth and career advancement
- Excellent opportunity with growing brand
Vacancy posted 26 days ago
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