Mobility Engineer

*Mobility Engineer*
*Duration:* 18-Month Contract
*Location:* Charlotte, NC
*Overview*
We are seeking an experienced *Mobility Engineer* to join its Mobility Operations team. This team is responsible for supporting enterprise mobility services and mobile technology initiatives for employees globally. The ideal candidate will have strong experience supporting mobile devices in large-scale enterprise environments, with a particular focus on *Mobile Device Management (MDM), mobile infrastructure operations, and end-user support for iOS and Android platforms*.
This role requires a highly collaborative professional who can troubleshoot complex mobility issues, analyze device and infrastructure logs, work with vendors and internal technology teams, and ensure a seamless mobile experience for users across the organization.
*Key Responsibilities*
* Provide operational support for enterprise mobile device management platforms and mobility infrastructure.
* Support and troubleshoot mobile devices, applications, and services across *iOS and Android* environments.
* Investigate and resolve issues impacting mobile devices from both the device and backend infrastructure perspectives.
* Analyze system and device logs to identify root causes and implement remediation strategies.
* Partner with vendors and internal technology teams to troubleshoot and resolve complex mobility-related issues.
* Assist end users with application downloads, activations, device enrollment, and mobility best practices.
* Support the setup, provisioning, staging, and lifecycle management of mobile devices and accounts.
* Assist with mobile application deployments and support across various lines of business.
* Conduct reporting, surveys, and operational analysis related to mobility services.
* Collaborate with Networking, Infrastructure, Server, GIS, and other technical teams during troubleshooting efforts and outage investigations.
* Participate in operational support activities within a large-scale production environment.
*Required Qualifications*
* 5+ years of experience supporting technology in a large-scale production operations environment.
* Experience supporting *enterprise mobility technologies in a global environment*.
* Strong experience with *Mobile Device Management (MDM)* and infrastructure operations supporting mobile devices.
* Deep understanding of *iOS and Android operating systems* and how they are managed in an enterprise environment.
* Knowledge of enterprise networking concepts and their impact on mobile device functionality.
* Experience troubleshooting mobile devices, applications, and backend infrastructure components.
* Ability to work effectively in a collaborative environment utilizing tools such as *Microsoft Teams* and *WebEx*.
* Strong client-facing support skills with a customer-first mindset.
* Experience analyzing logs and technical data to diagnose and resolve issues.
*Preferred Qualifications*
* Experience working with enterprise mobility management solutions.
* Strong analytical, troubleshooting, and problem-solving abilities.
* Ability to work independently while managing multiple priorities.
* Experience working within complex, global team structures.
* Proven ability to collaborate across diverse technical teams and stakeholders.
* Excellent verbal and written communication skills.
* Detail-oriented, organized, and results-driven approach.
* Self-motivated, proactive, and adaptable professional with strong follow-through.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Charlotte, NC.
*Pay and Benefits*The pay range for this position is $55.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Charlotte,NC.
*Application Deadline*This position is anticipated to close on Jul 24, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.