Retail Store Manager

Job Description

What to Expect in the Role:

• Promote and continuously exhibit positive culture among both immediate internal store team and all cross functional partners.
• Consistently deliver exceptional customer experience to all guests.
• Be a King Ranch Brand mentor for all store team members by continuously coaching product knowledge, different active selling techniques, and overall KR brand heritage.
• Execute promotion and marketing activities aligning with overall KR brand direction and standards.
• Maintain and uphold merchandising and store presentation standards, ensuring the overall visual customer experience is aligned with the high-quality KR brand standards.
• Plan, prepare, and manage employee work schedules and report store payroll weekly.
• Supervise, train, and execute regular inventory cycle counts within location.
• Actively manage replenishment of sales floor merchandise from internal backstock as well as prepare replenishment orders of merchandise from warehouse.
• Ensure sales associates execute tasks and daily activities in accordance with the store plan.
• Ensure compliance of employees with established security, safety laws and procedures, King Ranch Inc. Policies, and maintain a risk-free environment.
• Communicate to appropriate cross functional partners as needed to mitigate negative customer feedback.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor.
• Process cash register transactions accurately and efficiently.
• Execute all duties required to open and close day of business.
• Interview, hire and train employees.

What We Will Be Needing From You:

• Detail oriented and organized.
• Resourceful and proactive - ability to take initiative and take on additional tasks during peak times.
• Effective problem solver.
• Excellent verbal and written communication skills.
• Proficient computer skills.
• Flexible and adaptable.
• High school diploma.
• At least 3+ years' experience in providing an exceptional customer experience, preferably in a retail environment.
• Proven experience managing teams in a customer-focused/selling environment with a proven track record of driving success.
• Passion for attracting, developing, and retaining diverse and dynamic teams.

About Us

Not Just Cowboys...but we have those too!

To attract and retain the best talent possible, King Ranch, Inc. is committed to providing a culture focused on our core values, which include being a team player, honesty, accountability, willingness to learn and excellence. These aren't just words to us, they are us! Our employees give their best each and every day to safeguard the legacy we have been entrusted with. If this sounds like something you would like to be a part of we encourage you to apply and join the King Ranch team.