Library Clerk
Carnegie Free Library
This position is responsible for providing service at the circulation desk, including shelving books as needed, and aiding library patrons. This is a part time position, including some evenings and every other Saturday. Excellent customer service skills are a requirement for this position. RESPONSIBILITIES: 1. Dresses professionally, acts appropriately, and maintains proper hygiene. 2. Greets and assists patrons in the circulation area employing effective customer service. 3. Provides friendly customer service at all times. 4. Performs all circulation area functions effectively (including shelving books). 5. Assists phone callers and directs calls as needed. 6. Responsible for library opening and closing procedures as assigned. 7. Informs patrons of Library Policies and Patron Code of Conduct and enforces them when necessary. 8. Assists patrons with computer needs when possible. 9. Reports to the Circulation Manager. 10. Complete the required Continuing Eduction Credits for Library Staff. 11. Assist with projects as directed. DUTIES: 1. Checks in, checks out and renews library materials. 2. Answers general reference questions. 3. Assists patrons with card catalog and locating materials in all areas of the library. 4. Assists patrons with new library cards and library card replacements. 5. Assists patrons with microfilm, copying, printing, laminating, and faxing. 6. Assists patrons with computer use and printing as needed. 7. Assists in seeing that Library Rules of Conduct are observed by politely asking patrons to observe rules of conduct that are not being followed, and inform library administration when necessary. 8. Straigtens books in all areas of the library as needed, especially non-fiction area. 9. Other duties assigned by the Circulation Manager and/or Director. JOB SPECIFICATIONS: 1. High school diploma or equivalency. 2. Library skills sufficient to accomplish the duties listed above or the ability to learn those skills (shelving with Dewey system on Web Junction must be completed). 3. Microsoft Office and Excel computer skills are needed as well as Google Chrome Books. 4. Ability to work individually or as part of a team.
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