Sr. Cyber Security Analyst (EDR/SIEM)

Join to apply for the Sr. Cyber Security Analyst (EDR/SIEM) role at Konica Minolta Business Solutions U.S.A., Inc. Join to apply for the Sr. Cyber Security Analyst (EDR/SIEM) role at Konica Minolta Business Solutions U.S.A., Inc. Get AI-powered advice on this job and more exclusive features. Support of two of All Covered’s Security Services, SIEM and MEDR. Provide customers with in-depth technical analysis and support related to managed security services offerings. Deliver high quality and consistent security investigations through adherence to established processes, procedures, baselines, and standards. Determine customer security requirements by evaluating business strategies and requirements, researching information security standards, evaluating architecture/platforms, and identifying integration issues. Act as an escalation point for peer analysts, using technical and conceptual skills to thoroughly investigate security events and incidents and provide valuable recommendations to customers. Develop, maintain, and deliver training materials. Develop and maintain detailed documentation for managed services that include runbooks, network diagrams, and process/escalation flows. Build strong cross-functional relationships with other All Covered teams, as well as with external partners, peers, and professional organizations Define action plans that are simple to implement, effective at reducing risk, and as much as possible, utilize existing people, processes, and technologies Fully understand and support the organization's vision, core values, goals, and objectives Perform other duties as required or assigned Please note, the working hours for this role will be Mon-Fri 1pm-8pm PT/4pm-12am ET*** Overview Support of two of All Covered’s Security Services, SIEM and MEDR. Provide customers with in-depth technical analysis and support related to managed security services offerings. Deliver high quality and consistent security investigations through adherence to established processes, procedures, baselines, and standards. Determine customer security requirements by evaluating business strategies and requirements, researching information security standards, evaluating architecture/platforms, and identifying integration issues. Act as an escalation point for peer analysts, using technical and conceptual skills to thoroughly investigate security events and incidents and provide valuable recommendations to customers. Develop, maintain, and deliver training materials. Develop and maintain detailed documentation for managed services that include runbooks, network diagrams, and process/escalation flows. Build strong cross-functional relationships with other All Covered teams, as well as with external partners, peers, and professional organizations Define action plans that are simple to implement, effective at reducing risk, and as much as possible, utilize existing people, processes, and technologies Fully understand and support the organization's vision, core values, goals, and objectives Perform other duties as required or assigned Please note, the working hours for this role will be Mon-Fri 1pm-8pm PT/4pm-12am ET*** Responsibilities Discipline to work remotely and communicate clearly Strong business acumen and a drive toward business growth Comfortable interacting at all levels within an internal or customer organization Excellent verbal and written communication skills to clearly communicate business-critical problems and solutions to customers Experience within a Managed Security Service Provider (MSSP) environment Experience in delivering on-time projects related to security technology implementation Ability to exhibit leadership skills in a cross-functional team Commitment to high quality customer service with initiative and follow-through In-depth knowledge in a diverse range of cybersecurity concepts and controls that provides the ability to discuss, consult on, and drive solutions for customers Proficiency in operating systems including Microsoft Windows, RHES, CentOS, Ubuntu Linux, and MacOS Strong organizational and time management skills Qualifications Bachelor's degree in computer science, Information Security preferred, or equivalent combination of relevant education and experience Minimum 5+ years’ experience in the Cyber Security field, with senior level experience analyzing and responding to alerts from a SIEM & EDR platform. 2-3 years’ experience administering & providing operational support in security disciplines (e.g. incident response, threat hunting, investigations, security infrastructure management, or monitoring services) 1+ years' experience in content management work (e.g. develop custom detection rules, custom integrations, developing scripts, etc.) Current security-relevant certifications from an industry accepted certification body, such as CompTIA, ISC2, ISACA, or SANS. Proficiency in operating systems including Microsoft Windows, RHES, CentOS, Ubuntu Linux, and MacOS About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d’harmoniser les priorités transfrontalières et d’améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale. 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