Special Credits Director

The Commercial Solutions team specializes in floorplan lines of credits, real estate loans, acquisition loans, working capital loans, and treasury products to our franchised retail automobile dealer group relationships. We are looking for a Special Credits Director known for deep commercial lending expertise, rigorous analytical judgment, and success managing and developing teams. You must possess and apply a broad understanding of the business environment including the auto industry, current events, and economic cycles. As a Special Credits Director in the Special Credits Group in Commercial Solutions, you will provide strategic leadership to a team of Special Credits Officers that manage a portfolio of stressed and distressed credits, and guide the team on deteriorating credits. In this role you will act with the purpose of improving the overall quality of the portfolio through negotiating satisfactory repayment / exposure management, obtaining additional collateral, and/or restructuring credit facilities. You will be expected to be a key resource concerning credit issues, bankruptcy and policy expertise. You will also play an integral role in the management of problem credits focusing on risk management and maximization of recovery on Commercial Solutions loans to automobile dealerships. This is an exciting opportunity for you to join and lead a dynamic Special Credits team within Commercial Solutions and work alongside a team of talented colleagues. Job Responsibilities:Lead a team of Special Credits Officers who formulate strategies and present recommendations to internal and senior management on distressed situations in either an advisory or managed capacity. Interface regularly with the banking team, borrowers, financial advisors, and outside counsel in order to generate the best solution for repayment of credit exposure.Demonstrate an expert understanding of the workout process, client engagement, negotiation strategies, and understanding of proper reporting to management according to bank policies and OCC requirements.Own the Credit Surveillance process, accounting and regulatory reporting on portfolio names. This includes valuations for reserving and charge-off analysis on problem loans and support of the firm’s work in forecasting for non-performing loans, charge-offs, and recoveries.Collaborate, build, and maintain strong partnerships across the organization. Demonstrate strong leadership skills by mentoring, coaching, providing ongoing training support, and supporting the development of the Special Credits team.Prioritize multiple tasks to meet deadlines and oversee Credit Officer resources, ensuring timely submission of credit packages. Required qualifications, capabilities, and skills:Bachelor's degree in finance or accounting or related field10+ years’ commercial banking / lending experience including extensive commercial credit experience. Commercial banking / asset-based lending/automotive captive experience, with thorough knowledge of accounting and financial statement analysis. Superior analytical skills supported by excellent written and verbal communication skills. Thorough knowledge of the Bank's policies and procedures, as well as its products and their inherent risks. Ability to work independently with minimal supervision.Recognized leadership capacities and executive presence. Experience in supervision of employees.Demonstrated judgment and ability to act decisively.Preferred qualifications, capabilities, and skills:Prior experience in Special Credits/Work Out/Problem Credit roleMBA or advanced degree preferredChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment. Full timePosting Date: 2026-07-08