Leasing Associate

Kalos Residential | On-Site | Papillion, NE Reports To: Property Manager Who We Are Kalos Residential is the in-house property management company for Four Mile Capital, a vertically integrated multifamily owner-operator with nearly 2,700 units across seven states. We exist for one reason: to manage Four Mile Capital's portfolio exceptionally well. Every community we run is a Four Mile asset, and we treat it that way. The first impression a prospect has of a Kalos community is often formed in the first five minutes of their visit. That moment belongs to you. The Role The Leasing Associate is the face of the community. You are the first voice prospects hear, the first person they meet, and often the reason they decide to call this place home. This is a people-first role that rewards genuine warmth, consistent follow-through, and the ability to connect quickly with strangers and make them feel at ease. You thrive when your calendar is full of conversations. You follow up the same day, every time, without being asked. You bring energy to the twelfth tour of the week that matches the first. And you find real satisfaction in the moment someone signs and says, "I can't wait to move in." What You Own Leasing and Closing: You manage the full leasing process from first inquiry to signed lease. You respond to leads promptly, conduct tours that feel like conversations rather than presentations, follow up consistently, and close with confidence. You know the community inside and out. Prospect Experience: Every interaction is an opportunity to earn trust. You respond to inquiries the same day, follow up after every tour, and treat each person who walks through the door as if the lease depends on that moment, because it does. Leasing Administration: Accurate paperwork protects the resident and the property. All leases and documentation are completed accurately and entered into Entrata daily. Move-in coordination, application processing, and renters insurance verification are yours to own. Resident Retention Support: Leasing does not end when the lease is signed. You support renewal outreach, resident events, and day-to-day interactions that make residents feel seen and valued. A resident who feels at home is a resident who renews. Market Awareness: You stay current on comparable properties, understand how your community's pricing and amenities stack up, and bring that knowledge into every leasing conversation. What We Are Looking For We are open to candidates at various experience levels. If you have the right instincts and the drive to grow, we will invest in you. Experience Prior leasing, sales, or customer-service experience preferred; multifamily experience is a plus Familiarity with Entrata or a comparable property management platform preferred Competency in Microsoft Office Suite (Word, Excel, Outlook) Demonstrated ability to meet or exceed sales or occupancy targets Fair Housing certification required prior to interacting with prospects or residents High school diploma or equivalent required; college degree preferred Practical Requirements Must be available to work weekends (that is when prospects tour) Reliable transportation required Must successfully pass a credit check Ability to assist other properties or departments when needed The Person You connect fast. You make strangers comfortable quickly. You are expressive, warm, and genuinely energized by people. Small talk does not drain you; it is your natural starting point. Prospects feel it immediately. You follow up without being told. Same-day follow-up is not a task on your list; it is just how you operate. You have an internal sense of urgency that keeps leads from going cold. You keep pace. This role moves. Inquiries, tours, applications, move-ins, and resident touchpoints all happen in the same week. You have the energy and momentum to stay on top of all of it without burning out. You work a system. After training, you execute independently. You do not need someone checking in on your follow-up cadence or your Entrata entries. You have a process and you work it, and you can adapt that process when the situation calls for it. You do the right thing. Fair Housing is not just a compliance requirement; it is a value. Every prospect receives equal professionalism and respect, full stop. You bring the energy. The right person genuinely enjoys this work: the conversations, the tours, the moment someone says yes. That enthusiasm is not manufactured; it is just who you are. What We Offer Competitive base pay commensurate with experience Performance-based bonus tied to property results Health, dental, and vision insurance 401(k) with company match Paid time off Real career growth: we promote from within and invest in people who invest in themselves A Note on Culture Kalos Residential is not a large institutional REIT. We are a focused, high-standards operator that cares about each asset and each person on the team. You will have real autonomy, real accountability, and a leadership team that is genuinely invested in your success. We work hard, hold high standards, and have a good time doing it. If that sounds like the right fit, we would love to talk. Kalos Residential is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr