Director, Biomedical Services III

Job Description

Job Description

Position Title:  Director, Biomedical Services III- Chicago, IL  

Salary: $130,000- $160,000/yr

Other Forms of Compensation:

Join Intelas, a Compass Healthcare company.

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. 

Explore more at intelashealth.com.

Job Summary

JOB DUTIES AND RESPONSIBILITIES:
Serve as temporary interim Regional manager during their absence
Implement KPI improvement strategies
Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
Analyze, repair, and test electronic and electromechanical equipment
Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
Lead team huddles and meetings
Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
Display effective client service in accordance with client satisfaction survey protocol
Follow 5S methodology
Participate in regional succession and backfill planning
Mentor and train assigned managers on administrative and personnel matters
Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
Participate in the hiring process to meet staffing objectives
Supervise and instruct personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
Responsible for engagement survey action plan
Responsible for productivity and staffing that is appropriate to the account(s)
Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
Establish and administer on-call schedule; assume on-call responsibilities as necessary
Prepare, present, and explain the equipment database (CMMS) reports
Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts
Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
Maintain accurate records of repairs, calibration, and tests
Perform other duties as assigned that are intrinsic to the successful operation of the business

QUALIFICATIONS:
Education:
Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent
CABT, A+, etc, Certifications preferred
Military training preferred
CBET preferred

Experience:
Minimum of seven years servicing a broad representation of clinical/patient care equipment in a hospital environment
Minimum of five years of on-site supervision of hospital technicians preferred
Expert knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment

Apply to Intelas today!

Intelas is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Intelas are offered many fantastic benefits.  

•    Medical
•    Dental
•    Vision
•    Life Insurance/ AD
•    Disability Insurance
•    Retirement Plan
•    Flexible Time Off
•    Holiday Time Off (varies by site/state)
•    Associate Shopping Program
•    Health and Wellness Programs
•    Discount Marketplace
•    Identity Theft Protection
•    Pet Insurance
•    Commuter Benefits
•    Employee Assistance Program
•    Flexible Spending Accounts (FSAs)
•    Paid Parental Leave
•    Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Intelas maintains a drug-free workplace.

Req ID: 1577846
Intelas
ASHLEY VAVROCK
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