ER Technician Supervisor (Daytime) - VRCC Veterinary Specialty & Emergency Hospital -...

PetVet Care Centers' VRCC Veterinary Specialty & Emergency Hospital is currently seeking an ER Technician Supervisor (Daytime) to join their team. Position Overview As an ER Technician Supervisor, you will perform the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude. Key Responsibilities Maintain processes for effective medical record keeping and billing Collect and process work charts Assist with entering in-patient charges and/or procedures performed in billing system Ensure invoices are sent monthly and as requested by clients and doctors Process payments and monthly statements Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF" checks; determine when special financial agreements are appropriate Assist with monitoring and reporting on accounts receivable Prepare, print and mail invoice or statement copies for customers as requestedPerforms other duties as assigned Be dependable and punctual Qualifications (Required) High School Diploma or the equivalent. Has Veterinary ER experience Has Supervisor experience Registered Veterinary Technician License Veterinary Technician credentialing or equivalent experience. High level of competence in the complete range of veterinary technician skills. Working in a team environment. Customer Service. Attention to detail. Verbal and written communication skills. Supervisory skills, including performance management, feedback, and communications. Staff scheduling skills. Professionalism and ability to properly handle confidential information. Preferred Skills (Nice to Have) Leadership skills. Time management. Organization skills. Interpersonal skills. Multi-tasking and setting priorities. Empathy. Benefits Medical, dental, and vision insurance Paid Parental Leave (birth, adoption, foster) 401(k) with discretionary contribution Team Member Pet Discounts Emotional wellbeing support - including Calm app access and 24/7 EAP CE stipends and career development resources Grant Circle - a relief fund for team members facing personal hardship Local hospital culture backed by national resources Pay Range $30 - $34 USD EEO Statement PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V Privacy Notice PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about your data practices. #J-18808-Ljbffr