Front Desk Manager

We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Handle the front desk budget and order office supplies as needed • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Generate occupancy reports and compile financial information for the general manager • Lead operations at the front desk and make sure guests have an exceptional stay • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Qualifications: • Must possess a high school diploma or equivalent certification (GED) • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • Experience with MS office and bookkeeping skills desired • Have superb communication skills, management skills, and multitasking skills • 1 year of previous experience working in the hospitality industry Compensation: $17 - $20 hourly

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