Care Management Scheduler

ResPro Health Enrollment Team Position

ResPro Health is dedicated to providing our partners in the respiratory space with the tools and resources needed to implement meaningful programs like remote patient monitoring and chronic care management in their pulmonary practices. With a focus on quality patient care and innovative solutions, ResPro Health equips specialists with dedicated staff to improve patient outcomes, promote patient engagement and support therapy compliance.

We are seeking a detail-oriented and proactive professional to join our Enrollment Team and help support our Clinical Team. This multifaceted role requires strong organizational skills, discretion, and the ability to manage multiple priorities across teams.

Key Responsibilities

• Patient Outreach & Education: Initiate calls to eligible patients, clearly explaining the benefits of our care programs for managing chronic conditions and improving overall health. Assist the care team with patient communication.
• Eligibility Verification: Confirm patient eligibility and verify insurance coverage.
• Data Entry & Management: Maintain accurate and up-to-date records of patient interactions and maintain documentation to support the integrity of the patient's chart.
• Patient-Centered Communication: Communicate in a professional, empathetic, and engaging manner to build trust and encourage participation.
• Team Collaboration: Work closely with internal teams and healthcare providers to ensure seamless coordination and support.
• Performance Goals: Consistently meet or exceed established enrollment targets.