Food Runner/Busser (Outlet Attendant)

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Overview

The Food Runner ensures timely delivery of orders so that food is the freshest it can be, resulting in high guest satisfaction. This position is also responsible for ensuring the order is accurate, in accordance to the Server's entry and aesthetically appealing. Food Runners will also assist with clearing tables after service and resetting. Strives to maintain health code standards of food handling.

Responsibilities

• Report to work area on time in proper uniform
• Prep garnishing station as requested by the chefs at the beginning of the shift
• Deliver food timely and accurately as requested by the servers and prepared by the chefs
• Being knowledgeable of all menu items and ingredients contained in the food
• Able to accurately interpret server's requests and ask for clarification as needed
• Ensure that the table is properly set up for the next course
• Being able to deliver food accurately to the proper location and seat without auctioning
• Ensure that the food is properly described to guests as is delivered.
• Assist on cleaning, detailing and resetting tables
• Ensure that work area is kept neat, organized and detailed during the shift
• Additional projects assigned by the manager
• Attend departmental meetings

Qualifications

• Speaks, reads and writes in the English language.
• Available and willing to work a variety of shifts including days, evenings, weekends and holidays.
• Team player able to effectively coordinate service with servers and bussers
• Ability to stand / walk for extended periods of time and engage in considerable physical activity on a consistent basis.
• Ability to lift / carry up to 30 lbs and navigate through a crowded space.
• Neat and professional appearance, a genuine Spirit of Aloha and desire to work with the public.
• TB clearance required.
• As a condition of employment, candidate must be able to satisfy all pre-employment screenings, such as criminal background checks, drug screening, and personal and professional references.