Credit Manager

This position manages receivables from advertising accounts according to EPPNG guidelines to maximize sales with manageable risk for all EPPNG publications. RESPONSIBILITIES: Manage accounts receivables to achieve and exceed delinquency goals established by the company. Manage bad debt reserve according to established guidelines. Minimize losses on customers who file bankruptcy. Provide customer service in-person, by phone, and email. Work with outside collection agency – submitting accounts and necessary records for them to collect the past due account. Oversee collection activity with all outside collection agencies. Review and process new customer applications timely to establish appropriate credit terms. Lead monthly AR meetings with sales managers and sales reps. Train sales staff on the accounts receivable management process and assist with customer account issues. Provide reports and documentation to support sales/collections. Process credit card payments/post payments as needed. Assist all EPPNG sites concerning advertising billing, reporting, and payment issues. Ensure that the Credit Dept. complies with all laws related to daily activities. Perform other duties as requested by management. Requirements, minimum education level, and experience: Minimum of an Associate's degree in Business/Accounting; bachelor's degree preferred. Three or more years of experience in sales accounting, accounts receivable, billing and related customer services. Prior credit and collection experience. Must be able to pass background and credit check. Knowledge, Skills and Abilities: Strong attention to detail. Ability to work well with others in a fast-paced environment and be highly self-motivated. Excellent written and verbal communication skills. Excellent problem solving, critical thinking, customer service and interpersonal skills. Knowledge of automated billing, accounts receivable, database reporting, contract management, rates management, and general ledger configuration/impact. and set up. Familiarity of billing/receivable software programs such as Brainworks, Ad Perks, NetSuite, and AdPoint helpful. Strong MS Office skills – with advanced Excel skills. Physical Requirement, Work Environment and Travel: Regularly required to sit for long periods of time; close eye work on computer screen; required to stand, walk, reach with hands and arms, bend and stoop; light to moderate lifting 15-20 pounds. The worker is subject to inside office environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes. Some travel may be required. #J-18808-Ljbffr