Director of Premium Service Desk & Client Experience
Toptal
Toptal is seeking a senior leader to architect and scale a next-generation Service Desk / Client Service Center. This remote role prioritizes business outcomes and user experience over traditional support methods. The successful candidate will build a client-centric service organization, leading client satisfaction and retention. Ideal candidates will have extensive experience in IT support, service desk management, and a Bachelor’s degree. Toptal offers flexible benefits including health insurance and a 401(k) retirement plan. #J-18808-Ljbffr Toptal
Vacancy posted 1 day ago
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