Shift Supervisor

Job Description

Job Description

Are you passionate about delivering outstanding customer service in a fast-casual dining environment? We are looking for a dedicated Shift Leader to join our team. This is a full-time position

The Shift Leader is responsible and accountable for all operational activities during their shift.

The Shift Leader's behaviors and decisions are expected to be consistent with and supportive of the restaurant’s business plan and values. The Shift Leader ensures all Team Members on the shift are appropriately performing their job responsibilities and meeting the expectations outlined in their job description.

Help us build a unique dining experience by encouraging guests to blaze their own way and create exceptional Fast-Fire'd pizzas, while also upholding premier cleanliness and food safety standards.

$20 hourly plus tips

In addition to the Team Member responsibilities, the Shift Leader is also expected to:

• Maintain proper personnel levels, labor costs, and productivity during the work shift.

• Prepare the deployment chart and break assignments.

• Lead and perform opening/closing duties.

• Utilize approved Blaze training programs to train skills, duties, and responsibilities focused on achieving team goals.

• Demonstrate good working knowledge of all equipment.

• Assist the GM with the execution of all company-wide standards.

• Provide an enthusiastic and positive leadership mentality committed to achieving company objectives.

• Support a team-building atmosphere that establishes an environment of trust, honesty, and open communication.

• Follow all Company guidelines for food handling and money management to maintain and minimize restaurant costs.

• Set the example by showing a sense of urgency and hustle throughout the shift.

• Provide effective coaching, counseling, or discipline as required by Blaze guidelines while maintaining proper documentation.

• Practice equal opportunity employment, non-discrimination, and ADA (Americans with Disabilities Act) compliance.

• Ensure all labor laws (federal, state, and local) are followed.

• Have reliable personal transportation to work.

• Have a phone or other reliable method of communicating with the restaurant, employees, and upper management.

• Possess good verbal and written communication skills; capable of communicating effectively with upper management, guests, and co-workers; bilingual skills are a plus.

• Completely certified on all stations using the Blaze Training Program.

PHYSICAL REQUIREMENTS

• Able to stand, walk, and work for extended periods of time.

• Environmental exposure to extreme temperatures (coolers, ovens, freezers, outdoors, etc).

• Able to lift 30 pounds comfortably.

• Able to work around others in close quarters.

About Wildfire Restaurant Group

Rick and Elise Wetzel, co-founders of Wetzel's Pretzels, founded Blaze Pizza in Pasadena, California, in 2011. Blaze quickly became the fastest-growing restaurant chain in US history, opening 200 locations in its first five years and attracting high-profile investors such as LeBron James, Maria Shriver, John Davis, and Brentwood Associates. Currently, Blaze has over 340 locations across 38 states (Maine makes 39!) and 6 countries. Blaze Pizza offers made-to-order pizzas with a variety of toppings and sauces. The pizzas are cooked in an open-flame oven at a high temperature and are ready in approximately 3 to 5 minutes.