Intake Coordinator

Job description

JOB TITLE: Intake Coordinator


REPORTS TO: Operations Supervisor

SUMMARY OF POSITION: The Intake specialist will assist with processing the arrival and discharge of patients. Work with a team comprised of medical and clinical professionals.


PRIMARY RESPONSIBILITIES:
• Complete all aspects of the admission process through the agency electronic health record
• Process Client's belongings to prevent bed bugs and search for contraband
• Inventory, storing and securing Client's property
• Orienting new clients to the facility
• Ensure the safety of residents' (physical and emotional) well-being
• Ensure that the program policies are followed and document any deviation of said policies
• Provide crisis intervention when necessary
• Assisting with discharging and escorting patients off the premise
• Always utilizes universal precautions, maintenance of CPR certification and understanding of emergency procedures
• Keep the Admissions/Intake area clean and stocked
• Supervise clients during admissions
• Clean spills as needed
• Other duties as assigned including assisting if needed

REQUIREMENTS:
• Two years' experience in health and human service-related field, preferably working with co-occurring behavioral health and substance use disorders.
• Must be able to pass CORI and Drug Testing requirements
• Demonstrated understanding of, and committed to adhering to, federal and state policies (42 CFR Part 2, HIPAA)
• Demonstrated ability to maintain confidentiality, professionalism, & boundaries.
• Demonstrated proficiency in verbal and written communication skills.
• Candidates with lived expertise are encouraged to apply, if in recovery, must have two years of continuous sobriety
• Personal characteristics of understanding, dedication, empathy and genuineness are essential.

DESIRED SKILLS:
• Working knowledge of 12 Step Programs.
• Must be a team player and work well in a challenging environment.
• Knowledge of laws governing confidentiality and rules of ethical behavior.
• Knowledge of or desire to learn Motivational Interviewing skills.
• CPR certification, and Nasal Narcan training.

SCHEDULE: Saturday, Sunday & Monday 10:30am - 7:00pm