Health Unit Coordinator - Emergency Services

Health Unit Coordinator

Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties. We are seeking a Health Unit Coordinator to join our Emergency Services team.

Shift: 72 hours per bi-weekly pay period 6:45 am - 7:15 pm including every third weekend

Fort HealthCare is proud to be named a 16-time award winner of the Top Workplace award for Southeastern Wisconsin, a 6-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values. In addition, Fort HealthCare has been recognized nationally as a Top Workplace for Nursing 2026.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make. Our Mission Statement - Improve the Health and Well-being of Our Community Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered. Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Health Unit Coordinator collaborates with the clinical team to coordinate all aspects of patient care and transition out of the hospital setting. The Health Unit Coordinator is responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests, providers and staff, electronic health records documentation, and other duties of a clerical nature. A priority for this position is the ability to maintain effective and efficient workflows under stressful conditions and periods of high unit activity, while utilizing effective and respectful communication with patients, families, and the health care team.

Responsibilities of this position include:

• Serves as a link between patients, staff, providers, ancillary departments, and nursing staff.
• Updates medical records and documents patient information, in collaboration with the care team.
• Performs clerical functions pertaining to the needs of the department.
• Orders & monitors supplies, assists with inventory, and other clerical duties per the needs of the department.
• Maintains patient records in accordance with the status of the patient while working with computers efficiently and accurately.
• Schedules appointments, as per department needs, and assists with patient admissions, transfers, and discharges.
• Answers phones, communicates with patients, families, and staff, and facilitates communication between units.

Requirements of this position include:

• High School Diploma or GED required
• Ability to communicate professionally & appropriately with care team, patients, and family members
• Excellent interpersonal skills
• Adaptable to change
• Ability to prioritize tasks and effectively manage time
• Ability to self-motivate, work independently and function productively as a team member
• Must possess keyboarding skills to perform accurate and detailed data entry
• Demonstrates exemplary telephone etiquette
• Familiarity with medical terminology
• BLS Certification

Benefits

• Competitive pay
• Competitive shift differentials (2,3, and weekends)
• 401(k) with employer match
• Generous PTO Plan
• Daycare
• Dental insurance
• Disability insurance
• Flexible Spending
• Health Insurance
• Comprehensive Wellness Plan
• Life Insurance
• Pharmacy Discount
• Tuition Assistance
• Vision and Dental Insurance
• Employee Assistance Program
• Free Parking
• Employee gym

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.