Patient Access Representative

To support patient access in a remote setting, the full-time Patient Access Representative will manage patient registration, scheduling, and financial inquiries while ensuring a welcoming experience and maintaining confidentiality during the 8am-4:30pm work hours, Monday through Friday. Key responsibilities Register patients and explain the registration process, ensuring accurate collection of financial and demographic information Schedule and manage patient appointments, adhering to clinical department protocols and maintaining communication with management regarding any issues Process payments and assist patients with inquiries, ensuring a smooth and efficient registration flow while safeguarding patient information Required qualifications High school diploma or equivalent; associate's degree preferred 1-3 years of related work experience, particularly in customer service or call center environments Experience with computer systems, including web-based applications and Microsoft Office Able to work effectively in a fast-paced, multi-tasking environment Knowledge of medical terminology is preferred