Bilingual Chinese/English Sales Executive- GA
Cross Resource Group
Sales Executive
Location: Chamblee, GA
Work Arrangement: Onsite/Field-Based
Employment Type: Direct Hire
Pay Range: $50,000 to $60,000 base salary
Commission: Commission opportunity, TBD based on performance and sales results
Schedule: Monday-Friday, 8:00 AM-5:00 PM, with 1-hour lunch. Overtime may be involved.
Job Overview
We are seeking a Chinese/English bilingual Sales Executive to grow and support restaurant, wholesale, distributor, and foodservice customer relationships in the Atlanta market.
This role is a strong fit for someone who enjoys prospecting, visiting customers, building trust, solving problems, and selling food products in a relationship-driven B2B environment. The ideal candidate will understand restaurant and food distribution customers, communicate clearly in both Chinese and English, and bring a strong sales personality with practical food industry knowledge.
This is a strong opportunity for someone with B2B food distribution, restaurant sales, restaurant operations, wholesale food, Asian food, seafood, produce, beverage, or restaurant supply experience.
Key Responsibilities
- Meet monthly and annual sales goals established by management.
- Develop and maintain relationships with current and prospective customers in the assigned region.
- Identify new customers through field visits, referrals, networking, cold calls, and market research.
- Develop and execute territory sales strategies.
- Visit customers and prospective customers to provide product support, share information, and sell products.
- Educate customers on product offerings, availability, substitutions, promotions, and service options.
- Coordinate with accounting to support timely payment collection.
- Collect past-due payments from customers when needed.
- Maintain high customer satisfaction through strong service, rapport, and issue resolution.
- Collaborate with purchasing, warehouse, accounting, and operations teams to support accurate order processing and distribution.
- Coordinate urgent deliveries when needed.
- Input and update orders accurately in the company database.
- Maintain and safely operate a company vehicle according to company policy.
- Troubleshoot product-related issues and handle customer complaints professionally.
- Participate in weekly sales meetings.
- Attend semiannual inventory counts, which may occur on a weekend.
- Attend company events and functions outside normal working hours as needed.
Required Qualifications
- Chinese/English bilingual communication skills.
- Food industry knowledge required.
- Sales-oriented personality with strong customer-service instincts.
- Valid driver's license and clean driving record.
- Ability to spend significant time in the field visiting customers.
- Strong communication, interpersonal, and problem-solving skills.
- Strong organization and attention to detail.
- Basic Microsoft Office proficiency.
- Basic math skills, including markups, discounts, inventory counts, weights, measurements, and conversions.
- Ability to work independently and as part of a team.
- Ability to adapt to changing assignments, customer needs, product availability, and workload.
- High school diploma required.
Preferred Qualifications
- 2+ years of food industry sales experience.
- B2B food distribution sales experience.
- Restaurant, foodservice, wholesale, or distributor sales experience.
- Experience with Asian food, Chinese food, Japanese food, Korean food, seafood, produce, beverage, frozen food, refrigerated food, dry goods, or restaurant supplies.
- Experience selling to restaurant owners, chefs, general managers, buyers, or foodservice operators.
- Experience in restaurant operations.
- ERP or order-entry system experience, especially S2K, Microsoft Business Central, Microsoft NAV, or similar platforms.
- Associate degree or higher.
Success Measures
- Monthly and annual sales goal achievement.
- New customer growth in the assigned territory.
- Strong customer retention and repeat business.
- Accurate order entry and timely customer follow-up.
- Effective payment follow-up and reduced past-due issues.
- Strong coordination with warehouse, purchasing, accounting, and operations.
- Quick resolution of product, delivery, and customer-service issues.
- Consistent territory coverage and field activity.
- Positive customer feedback and strong relationship development.
Benefits
Eligible employees may have access to a competitive benefits package, including:
- 7 fixed holidays annually.
- 5 personal holidays annually, prorated for new hires.
- Vacation accrual based on tenure:
- 1-5 years: 80 hours per year.
- 6-10 years: 120 hours per year.
- 11-15 years: 160 hours per year.
- 16+ years: 200 hours per year.
- Sick leave: 48 hours, or 6 days, annually.
- Medical PPO with low copays and deductibles.
- Chiropractic and acupuncture coverage.
- Dental PPO with $2,000 annual maximum and orthodontia coverage.
- Vision plan with $200 frame allowance plus 20% discount on remaining balance.
- Employee, spouse/domestic partner, and dependent coverage.
- 100% company-paid premiums.
- Company-paid Life & AD&D Insurance: $25,000.
- Voluntary Life & AD&D available up to $250,000 at group rates.
- 401(k) and Roth 401(k) after 1 year.
- Company match of 50% of employee contributions up to 8% of pay.
- Profit-sharing eligibility after 1 year.
- 20% employee discount on company products, up to $500 per month.
- Comprehensive training and onboarding.
- Family-oriented culture.
Work Environment
This is a field-based sales role supporting restaurants, wholesalers, distributors, and foodservice customers in the Atlanta market. The role includes office-based coordination and significant customer-facing field time, with travel to restaurants, wholesalers, distributors, and customer sites.
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