Regional Director Operations - Hospice

Job Description

Job Description

Who We Are
Founded in 2021, VitalCaring has rapidly grown into a leading provider of home health and hospice services, with more than 100 locations nationwide. Our growth is intentional - built on a commitment to exceptional patient care and a culture that invests deeply in our people.

At VitalCaring, we don't just deliver care - we transform lives. Our team is driven by purpose, grounded in compassion, and united by a shared commitment to making every interaction meaningful. We foster an environment of support, accountability, and growth - because we know our people are the foundation of everything we achieve.

If you're a strategic leader who thrives on building high-performing teams, driving results, and elevating care delivery, this is an opportunity to lead with real impact.

Why This Role Matters

As a Regional Director of Operations, you will own the performance, growth, and operational excellence of multiple home health locations. You're not just managing branches—you're shaping the future of care delivery across your region. This is a high-visibility leadership role with direct influence on patient outcomes, team engagement, and business success.

Operational Leadership & Execution

• Lead day-to-day operations across multiple home health agencies, ensuring consistency, efficiency, and high performance
• Step in to support or directly manage branch operations when needed
• Drive accountability across local leadership, ensuring execution against priorities and goals

Strategy & Growth

• Develop and execute regional strategies to drive census growth, market expansion, and operational scalability
• Partner closely with clinical and sales leaders to align on growth initiatives and performance targets

Team Leadership & Development

• Recruit, develop, and mentor Branch Directors and operational leaders
• Build a culture of accountability, engagement, and continuous improvement
• Provide ongoing coaching, performance feedback, and leadership development

Quality & Compliance

• Ensure all locations are survey-ready and operating in full compliance with federal, state, and local regulations
• Lead quality assurance initiatives and proactively address performance gaps
• Partner with teams to continuously elevate patient care and outcomes

Financial Ownership

• Own regional financial performance, including budgeting, forecasting, and cost management
• Analyze key performance metrics and implement strategies to improve profitability and efficiency

Cross-Functional Collaboration

• Partner with clinical, sales, HR, and executive leadership to drive aligned outcomes
• Communicate regional performance, insights, and opportunities to senior leadership

• Proven ability to lead multi-site operations and drive measurable results
• Strong business acumen - you understand how operational decisions impact financial performance
• A hands-on leader who can zoom in and out - from strategy to execution
• Deep understanding of home health regulations and compliance requirements
• A natural coach and developer of people, with a passion for building strong teams

• Bachelor's degree required; Registered Nurse (RN) preferred
• Minimum of 3+ years of hospice leadership experience , with multi-site or regional oversight strongly preferred
• Experience managing budgets, analyzing financial performance, and driving operational improvements
• Strong leadership, communication, and organizational skills
• Ability to travel regularly within your assigned region

At VitalCaring, our values guide everything we do:
Trustworthy. Capable. Compassionate. Proactive. Called.

We believe in empowering our leaders, investing in our people, and creating an environment where you can do your best work - while making a real difference.

• High-impact leadership role with visibility and influence
• Opportunity to shape and grow a region
• Collaborative, mission-driven culture
• Competitive compensation and performance-driven incentives