Customer Service | Graphic Designer Specialist

Customer Service | Graphic Designer Specialist

The Role

HireFrontier is seeking a creative, customer-focused Customer Service & Graphic Designer Specialist to join our growing staffing and recruitment team. If you enjoy creating compelling visual content, assisting clients and candidates, and helping businesses strengthen their employer brand, we'd love to hear from you. This role combines graphic design expertise with exceptional customer service to support our recruiting, marketing, and client engagement efforts.

What You'll Do

• Design and produce a wide variety of digital and print marketing materials, including recruitment advertisements, social media graphics, brochures, flyers, presentations, business cards, banners, email campaigns, and employer branding materials.

• Collaborate directly with clients, candidates, and internal recruiters to understand hiring, marketing, and branding objectives while delivering creative solutions.

• Prepare production-ready artwork and digital assets while ensuring all materials meet quality, branding, and formatting standards.

• Organize, name, archive, and maintain design files for easy retrieval and efficient collaboration across departments.

• Utilize graphic design software to create, edit, and revise marketing materials (Adobe Creative Suite preferred).

• Manage and update HireFrontier's social media platforms by creating engaging graphics and recruitment-focused content that attracts top talent.

• Assist with employer branding initiatives, recruitment campaigns, and promotional marketing projects that support business growth.

• Provide exceptional customer service by greeting visitors, answering incoming phone calls, responding to email inquiries, and assisting clients and job seekers professionally.

• Maintain accurate records, perform basic administrative and data entry tasks, and help keep office operations organized and running smoothly.

• Work closely with recruiters and account managers to ensure marketing materials align with hiring campaigns and client expectations.

• Support additional projects, administrative duties, and team initiatives as assigned.

What We're Looking For

• A positive attitude with a willingness to learn, adapt, and accept constructive feedback in a collaborative team environment.

• Excellent verbal, written, and interpersonal communication skills with a customer-first approach.

• Strong attention to detail and a commitment to producing high-quality work consistently.

• Dependability, professionalism, and the ability to thrive in a fast-paced, deadline-driven environment while managing multiple priorities.

• Strong organizational and time management skills with the ability to prioritize tasks effectively.

• Proficiency with basic computer applications, Microsoft Office, data entry, and digital file management.

• Experience using Adobe Creative Suite or similar graphic design software is highly preferred.

• Previous experience providing customer service, client support, administrative assistance, or customer-focused solutions.

• Basic understanding of branding, marketing, and social media best practices.

• Ability to recognize color variations and maintain visual consistency across digital and print materials.

• Ability to work independently while contributing positively within a collaborative team environment.

Company Description

For years, HireFrontier has connected exceptional talent with outstanding employers across a wide range of industries. As a trusted staffing and recruitment partner, we specialize in helping businesses build stronger teams while helping professionals discover rewarding career opportunities.

Our mission is simple: connect the right people with the right opportunities through personalized recruiting solutions, outstanding customer service, and innovative hiring strategies. From recruitment marketing and employer branding to talent acquisition and workforce solutions, we provide comprehensive staffing services that help organizations grow and succeed.

At HireFrontier, we believe recruitment is about building lasting relationships—not simply filling positions. We serve as an extension of our clients' hiring teams while providing candidates with a professional, supportive, and rewarding experience throughout every stage of the hiring journey.