Medical Assistant

Job Description Job Description Medical Assistant (MA) Optimum Human + Southwest Women's Oncology | Albuquerque, New Mexico Why This Role Matters Every patient encounter is an opportunity to make someone feel seen, safe, and cared for. Some are facing a cancer diagnosis. Some are on a journey to reclaim their health and vitality. Some are simply seeking answers they've long been denied. The Medical Assistant is often the first clinical face a patient sees—and the steady presence that shapes their entire experience. That responsibility matters deeply. We believe that clinical precision and genuine human warmth are not competing values - they are inseparable. We hire for attitude and aptitude above all else. Credentials matter, but who you are and how you grow matter more. Who We Are Southwest Women's Oncology (SWWO) is New Mexico's leading gynecologic oncology practice, delivering advanced cancer care with skill, courage, and compassion. Optimum Human and Optimum Infusion extend that mission into performance medicine, infusion services, longevity, recovery, hormone optimization, medical weight loss, peptide therapies, hyperbaric medicine, aesthetics, and human performance. Together, we operate as a single integrated platform committed to one mission: We exist to deliver new possibilities in medical care, human performance, and health by uniting passion, knowledge, and skill. The Opportunity This is not a "check vitals, hand off the chart, clock out" role. You will work as an essential clinical partner alongside physicians, advanced practice providers, and care teams across: Gynecologic oncology and specialty cancer care Infusion therapy support and patient monitoring Hormone optimization and performance medicine Medical weight loss programs Aesthetic and wellness services Emerging protocols across the Optimum platform You'll practice at the intersection of clinical care and human connection - and help define what an exceptional patient experience looks like. What You'll Own Clinical & Patient Care Greet and room patients, escort to exam rooms, and establish a warm, professional environment from the moment they arrive. Perform and document vital signs, patient histories, and pre-visit assessments accurately and thoroughly. Assist physicians and APPs with procedures, examinations, and clinical tasks across oncology and specialty care settings. Administer medications, injections, and treatments as directed by the clinical team and per established protocols. Operate clinical equipment including EKG machines, glucometers, pulse oximeters, spirometers, and other devices as required. Patient Education & Support Prepare patients for procedures and explain clinical processes clearly and compassionately. Provide discharge instructions and post-visit care guidance as directed by the provider. Serve as a calm, reassuring presence for patients navigating complex or challenging diagnoses. Care Coordination Collaborate with physicians, APPs, infusion nurses, schedulers, and administrative staff for seamless care delivery. Manage exam room turnover, supply inventory, and clinical readiness to support high patient volumes. Communicate effectively with the care team regarding patient status, updates, and outstanding needs. Documentation & Compliance Maintain accurate, timely, and complete records in EMR systems per regulatory and practice standards. Follow all safety, infection-control, HIPAA, and medication handling requirements without exception. Continuous Improvement Identify opportunities to improve workflows, processes, and the patient experience. Participate in team huddles, training, and quality initiatives. Raise the standard through your presence, preparation, and example. What Success Looks Like First 90 Days Independently rooming patients and completing pre-visit workflows. Demonstrating mastery of clinical protocols across both practices. Building trust with patients, providers, and teammates. Consistently delivering accurate, timely documentation. First 6 Months Trusted clinical partner to phy #J-18808-Ljbffr