Graduate Assistant- Library

Job Title: Graduate Assistant - Library

Classification:    Graduate Assistant            
Compensation: Free tuition for 12 credits during the contract, housing provided and $1000 in cafeteria credit.

Reports To:   Director of Library Services                         

North Central University's graduate programs are online only.

North Central University Mission Statement:
North Central University is a dynamic Christian learning community educating students for lives of service throughout society, the marketplace, and the church. In keeping with its Pentecostal heritage and mission, NCU models and expects excellence in both academic practice and Christian faith.
Position Purpose :
The Library Graduate Assistant supports the mission of North Central University by contributing to effective daily library operations, delivering high-quality patron service, and assisting with resource access and research support. This role plays an important part in maintaining a welcoming, organized, and service-oriented library environment while supporting Interlibrary Loan services, collaborating with library staff on projects, and serving as a knowledgeable point of connection between the library and its users.
Responsibilities include but are not limited to:

• Staff the help desk by providing in-person and virtual support, including checking materials in and out and responding to patron inquiries via email
• Provide one-on-one reference and basic research assistance, helping patrons navigate library resources and databases
• Process and manage Interlibrary Loan (ILL) requests, ensuring accuracy and timely fulfillment
• Support Course Reserves by organizing, maintaining, and facilitating access to materials
• Assist with special projects in collaboration with library staff (e.g., collection projects, displays, assessment tasks, or system updates)
• Contribute to the physical processing of new library materials and ongoing collection maintenance (shelf-reading, re-shelving, etc.)
• Assist with library events, including planning support, set-up, staffing, and tear-down
• Help maintain a welcoming, organized, and functional library environment
• Support general library operations as needed (patron counts, light maintenance tasks, coffee bar, etc.)

Required Qualifications/Skills:

• Currently enrolled graduate student at NCU
• Strong customer service and interpersonal communication skills
• High level of attention to detail and organizational ability
• Ability to provide research support and learn library systems and databases
• Problem-solving and critical thinking skills
• Ability to work both independently and collaboratively
• Self-motivation and strong sense of responsibility
• Resourcefulness and adaptability in a service-oriented environment
• Willingness to learn and apply new systems, policies, and processes

Education:
Requires a completed Bachelor’s degree with acceptance into one of the graduate programs at North Central University
Benefits:
This position is a one-year position with the candidate pursuing a graduate degree from North Central University. It includes tuition remission, room, and a food stipend for on-campus dining. Anticipated start date: August 1st, 2026.
Hiring Timeline:
TBD
Position Start Date:
August 1 st , 2026
Hours/Week:
20 hours per week; afternoon and evening availability required
Number of Positions Available:
1