Customer Service and Sales Representative
Farmers Insurance District Office
Job Description
Job Description
Are you a people-first professional who enjoys building relationships, solving problems, and making a real impact in your community?
A top-performing Farmers Insurance agency is growing, and we’re looking for a motivated, service driven individual to join our team. This isn’t just a customer service role; it’s an opportunity to grow your career, increase your earning potential, and become a trusted advisor to our clients.
We help protect what matters most, homes, cars, businesses, and families; and we’re looking for someone who takes pride in helping others do the same.
What You'll Do
- Build meaningful, long-term relationships with clients and local community members
- Guide clients through coverage options and recommend personalized insurance solutions
- Answer questions related to policies, billing, claims, and coverage with clarity and care
- Provide fast, friendly service via phone, email, and in person
- Support account updates, policy changes, and renewals
- Identify opportunities to cross-sell and support new business growth
- Stay up to date on insurance products, systems, and industry trends
- Collaborate with a supportive team to hit goals and deliver excellent service
What We're Looking For
- Spanish fluency is strongly preferred and may be required for certain client-facing responsibilities
- Licensed or willing to obtain prior to hire (we can help guide you through the process)
- Proven experience in sales and customer service, preferably in the insurance industry
- Strong communication and relationship-building skills
- Organized, detail-oriented, and able to manage multiple priorities
- Comfortable using computers, CRM systems, and Microsoft Office
- Self-motivated with a positive, team-oriented mindset
- Strong analytical and problem-solving skills and attention to detail
- Successful background check
Vacancy posted a month ago
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