Service Delivery Lead

Operations Management , Meeting Client SLA and internal metrics , People Management , Kaizen & Innovation , Solution Mindset Key Responsibilities Brining New Ideas And Innovation For Process Development And Overall Organizational Progress. Improve The Operational Systems, Processes And Policies In Support Of Organizations Mission - Specifically, Support Better Management Reporting, Information Flow And Management, Business Process And Organizational Planning Individual Should Have Ability To Provide Solutions Commensurate With The Customersâ Needs Within The Ambit Of The Given Environment So As To Lead To Business Results. Supervise And Coach Team Leaders, Managers On Weekly Basis Understand Client Requirements And Accountable In Ensuring Support Team Is Meeting Client Expectations At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion. Compensation and Benefits medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance employee assistance program 401(k) retirement plan 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year) 10 paid holidays per year #J-18808-Ljbffr HCL Technologies Limited