Residential Program Manager

Job Description

Job Description

Company Overview

Irvine Head Injury is a leading provider of inpatient and outpatient rehabilitation services, specializing in care for individuals with traumatic brain and spinal cord injuries. With 30+ years of dedicated service, we are committed to delivering high-quality therapy services, including physical, occupational, speech, and aquatic therapy.

Facility Manager

Irvine Neuro Rehabilitation is seeking an energetic and passionate leader of an 18-bed post-acute rehabilitation facility. We are looking for a dynamic person with a “can-do” outlook and motivated to make a positive impact with both residents we serve and direct caregiving team members!

Oversee the daily operations of a residential facility for individuals with brain injuries, stroke recovery, spinal cord injuries, or other orthopedic challenges. Supervise and provide guidance to a team of caregivers and support staff.

• Adhere to MI AFC licensing requirements, CARF standards and company policy/practices. Ensure regulatory compliance.
• Lead Direct Care Team in providing high-quality, compassionate care and support to adult residents.
• Assign and maintain cleaning and facility up-keep duties.
• Take ownership of implementing QuickMar ADL tasks and narrative charting for each shift that aligns with resident goals. This includes physical, emotional, behavioral, and cognitive needs of each resident.
• Train direct care team to company expectations of duties and to individualized Plans of Care for each resident in assigned facility. Ensure physical, emotional and social well-being.
• Develop and foster regular and productive communication amongst team members and shift changes.
• Plan monthly staff meetings to encourage a sense of input, accountability and professional growth amongst team members.
• Collaborate with HR for disciplinary action discussions within 24 hours of occurrence.
• Maintain emergency and maintenance binders. Conduct monthly inspections of documents for completion.
• Direct supervisor of facility team members. Structured 30 and 90-day check-ins, regular and ongoing mentorship/guidance and annual performance review completion.
• Partners with therapy team and nurse for any training needs identified.
• Work with internal case managers to re-assess residents’ needs and update care plans as necessary.
• Reviews daily documentation to ensure notes are clear, complete and concise. Re-educate and meet with team members 1:1 for additional training.
• Create shift schedules for assigned staff – using both printed at-a glance monthly calendar and electronic software tools.
• Triage and find staffing solutions for call-offs and any instance of coverage needs.
• Flexibility to interface with all shifts throughout the course of a month.
• Coordinate and monitor medication management, supplies and training, in accordance with state regulations and facility policies. Partner with nurse for any noted medication issues or support.
• Pass medications in the event of staffing support need.
• Identify any Incident Reporting (IR) events to ensure accurate reporting, action and reducing future risk.
• Evaluate usage of supplies and ensure stock is available.
• Document assigned facility walk-throughs for any findings, maintenance needs or concerns/suggestions.
• Participate in educational opportunities and in-services.
• Engage with residents, their families and stakeholders to promote high level of customer services.
• 3-5 years’ experience in a supervisory role
• Knowledge of rehabilitative healthcare, nursing or therapy background a plus!
• Valid Drivers License with no more than three (3) points
• Strong organizational and communication skills, both written and verbal.
• Available primarily for Day shift but provides support, coverage, and training as needed to all shifts (first, second, third shifts).
• Frequent standing, walking, lifting, sitting, transferring carrying, reaching, pushing and pulling
• Sufficient mobility to navigate all locations, including stairs
• Ability to respond quickly to routine and emergent patient care needs