ASSISTANT GENERAL MANAGER

Job Description

Job Description

Cristy's Pizza is a successful restaurant operation with over 35 years of experience and is recognized as a top 100 independent pizzeria. Creating a fun and fast-paced place to work and investing in people is our top priority. Diversity, equity, and inclusion are central to our mission, allowing us to build a winning team based on different backgrounds and skill sets. 

POSITION DESCRIPTION DETAILS

The Assistant General Manager knows the restaurant business backward and forwards.  This position is crucial to helping build a winning team by utilizing their strong knowledge of both operational procedures and shift positions.

Responsibilities Include:

• Coordinate daily Front of House (FOH) and Back of House (BOH) operations with a keen eye for detail and a drive for excellence.
• Strategically drive company goals and carry out initiatives that ensure both short-term achievements and long-term growth.
• Enforce all policies, standards of operations, and procedures meticulously to maintain the highest standards.
• Create an unmatched dining experience by consistently delivering high-quality food and exceptional service that exceeds guest expectations.
• Train, coach, mentor, and provide performance feedback to team members, fostering a culture of high performance and continuous improvement.
• Promote a collaborative and inclusive team culture that values diverse perspectives and skill sets.
• Recruit, interview, and manage staffing needs, ensuring the right fit for each role to enhance team effectiveness.
• Train crew to use equipment efficiently and prepare quality products, while maintaining impeccable schedules.
• Maintain comprehensive knowledge of effective delivery routes and optimize them for efficiency.
• Ensure accurate inventory management and ordering of all retail products to minimize waste and maximize profitability.
• Monitor quality and portion control consistently to uphold the restaurant’s standards.
• Identify and implement cost-saving opportunities without compromising the guest experience, optimizing profits through astute management of cost centers.
• Ensure all team members undergo safety and security training, creating a safe working environment.

What We Offer

We believe in rewarding our team with more than just a paycheck:

• Competitive Pay & Bonus Potential : Because great work deserves recognition.
• Comprehensive Benefits : Medical Insurance, company-paid telehealth, and life insurance , as well as discounts on major brands.
• Development Opportunities : Grow personally and professionally with ongoing training.
• Work-Life Balance : Paid vacation and free or discounted meals make life a little sweeter.
• Community Impact : Be a part of something meaningful, leading a team that delights guests and strengthens local connections.

Qualifications We’re Looking For

• Experience : 3+ years in restaurant management with proven leadership skills.
• Communication : Strong written, verbal, and interpersonal abilities.
• Adaptability : A fast-paced environment energizes you, and you excel under pressure.
• Business Acumen : Skilled in P&L management and strategic decision-making.
• Tech Savvy : Experience with FoodTec POS, Office 365, and Microsoft Office is a plus.

Physical Requirements

• Comfortable moving throughout the property, lifting up to 40 pounds, and tolerating varied environments (heat, cold, noise).

Are You Ready to Lead with Purpose?

If you’re someone who thrives on challenges and is eager to make an impact in a leadership role, Cristy’s Pizza is the perfect place for you. We’re looking for leaders who are passionate, driven, and ready to shape the future of our brand.

Apply today and take the first step toward an exciting, fulfilling career with Cristy’s Pizza!