Vendor Manager
The Judge Group Inc
Job Title: Vendor Operations Manager (BPO operations)
Work Schedule: fully onsite, 5 days a week
Contract role
Location: Plano, TX
Years of Experience:
1) 5+ years of work experience managing BPO operations as client and/or vendor.
Top Skills:
1) Vendor Management
2) Business Analysis
3) Artificial Intelligence
Qualifications
• 5+ years of work experience managing BPO operations as client and/or vendor.
• Experience in Digital Operations and Management, a plus
• Excellent verbal, written and presentation skills to communicate with multiple types of vendor stakeholders
• Collaborative, creative, highly responsive to clients and attentive to detail
• Operational follow-through, able to work in a team environment, sometimes under tight deadlines
• Flexible and adaptable when dealing with change
• An amazing team player, understanding cultural barriers and bridging business gaps.
• Solid Project Management experience and ability to oversee multiple projects at once.
• Strong analytics and reporting background, with the ability to build scorecards/dashboards independently.
Summary:
The Vendor Relationship Manager is responsible for managing the relationship between the organization and its vendors. This includes ensuring vendors meet contractual obligations, managing vendor performance, and resolving any issues that arise.
Additionally, the Vendor Relationship Manager is responsible for staying up-to-date with industry trends and regulations to ensure compliance.
Vacancy posted 4 days ago
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