Quality Control Instrument Area Specialist - DPM DU

About the DepartmentFor more than 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Emerging Technologies -Solid Dosage Forms US facility in Durham, NC is a 194,000 square foot tableting and packaging facility that supports the production of our innovative oral treatments for patients with type 2 diabetes. SDF maintains a curious and pioneering spirit, harmonious with our growing pipeline of new products and emerging technologies.What we offer you:Leading pay and annual performance bonus for all positionsAll employees enjoy generous paid time off including 14 paid holidaysHealth Insurance, Dental Insurance, Vision Insurance – effective day oneGuaranteed 8% 401K contribution plus individual company match optionFamily Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leaveFree access to Novo Nordisk-marketed pharmaceutical productsTuition AssistanceLife & Disability InsuranceEmployee Referral AwardsAt Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.The PositionWorks closely with Laboratory personnel to support repairs, preventive maintenance & calibration of laboratory instrumentation. Schedule resources as related to third party instrument services. Responsible for activities related to BMS & alarm handling.RelationshipsReports to Manager, Senior Manager.Essential FunctionsResource scheduling as related to third party instrument servicesAccurately & legibly records all activities in appropriate documentation. Writes work ordersReviews documentation for accuracy & completenessInstrument specifications, scheduled maintenance, repair, & calibrationIdentifies & handles deviations per proper procedures for measuring equipmentSupports cross-functional investigations & participates in systematic problems solvingUnderstand & execute GMP & compliance protocols for instrument validationExecutes work according to schedule & department planEvaluates instrument performance & responds to potential issuesContributes to process confirmationsMaintains training qualifications on time. Supports training others as requiredFollow all safety and environmental requirements in the performance of dutiesOther duties, as assignedPhysical RequirementsMoves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Ability to do close precision work with their hands. Must be able to remain in a stationary position (sitting and standing) 50% of the time. May required corrected vision to 20/25 based on role. May require colour vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials.Minimum QualificationsBachelor’s Degree in Chemistry, Engineering or a relevant field of study from an accredited university required with a minimum of five (5) years of intense laboratory instrumentation experience in the pharmaceutical industry requiredMay consider an Associate’s Degree in Chemistry, Engineering or a relevant field of study from an accredited university with a minimum of seven (7) years of intense laboratory instrumentation experience in the pharmaceutical industry requiredMay consider an High School Diploma (GED) with a minimum of nine (9) years of intense laboratory instrumentation experience in the pharmaceutical industry requiredLaboratory instrument calibration, maintenance & repair experience requiredHigh attention to detail requiredExcellent customer service skillsDemonstrated high level of organization in task management, as well as logical planning for task execution & follow-up requiredDemonstrated experience in systematic approach to problem solving & troubleshooting requiredPreferred QualificationsExperience with LIMS & lab automation software, preferably Waters Empower preferredExtensive experience with MS Office products preferredFamiliarity with SAP PM module and SAP QM module a plusWe commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at View phone number on us.fitly.work. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.