Workforce Management Advisor - Express Scripts - Hybrid

divh2Long Range Resource Planning Advisor/h2pThe RMG team collaborates with the operational leadership team to provide insights into staffing needs, efficiencies, expense savings, and modeling impact for various changes within the overall pharmacy environment. Our RMG team supports several lines of business across the Evernorth Pharmacy./ppAccurate demand forecasts are essential for managing both cost and quality of the services we provide our customers. As an RMG Advisor on the Long Range team, you are responsible for long range forecasting, vetting labor reduction projects, reporting, supporting operational workstream owners, and providing ad hoc analytical support. The RMG Advisor collaborates closely with short range RMG, operations partners, and others to ensure alignment and deep understanding of variance drivers and risk mitigation plans./ppThis is a high visibility role that works with numerous business partners and leadership levels. The position requires strong forecasting skills, the ability to develop effective partnerships within the team and across the organization, and analytical expertise to support business partners with in-depth data analysis. The Advisor helps stakeholders make sound business decisions and delivers forecasting models that are statistically robust and easy to explain./ppEssential Functions:/pulliManage the quarterly Long Range forecast process./liliAbility to articulate key drivers to finance./liliForecast over forecast or year over year./liliFTE movement related to RMG planning metrics./liliVolume, shrink, QPh/WL%, and learning curve analysis./liliBPO Operations (CI) project support, including baseline analysis, tracking, and reporting mechanisms./liliUnderstand the correlation of projects to workforce staffing forecasts./liliIdentify opportunities to streamline RMG tasks through automation and AI applications./liliPerform weekly variance analysis, providing insights and recommendations./liliGather and review short range insights to inform long range planning./liliAnalyze actual results versus forecasted expectations and apply learnings to future approaches./liliProject work, such as new staffing analysis and setting up new RMG models./liliFacilitate calls./li/ulpQualifications:/pulliBA/BS in Finance, Accounting, Economics, or a related field or equivalent work experience preferred./lili3+ years progressive experience in workforce forecasting and budgeting preferred./liliKnowledge of Pharmacy Operations and Workflow preferred./liliProven experience developing forecasting models, project tracking, reporting, and variance analysis./liliStrong analytical and technical skills./liliAbility to develop an action-oriented validation process, ensuring outputs match expected results./liliUnderstanding of finance and business acumen./liliMastery of MS Office software, especially Excel./liliProficient knowledge of SQL; Hyperion experience or awareness preferred but not required./liliExcellent communication (oral and written) and presentation skills./liliProven ability to perform in-depth data analysis and present insights clearly./liliAbility to adapt in a dynamic work environment, learn quickly, solve problems, and make decisions with minimal supervision./liliBuild relationships with key stakeholders./liliAbility to prioritize and meet timelines and deadlines./li/ulpIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 78,200 - 130,400 USD / yearly, depending on relevant factors, including experience and geographic location./ppThis role is also anticipated to be eligible to participate in an annual bonus plan./ppAt The Cigna Group, youll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, youll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays./ppQualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws./ppThe Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State./ppQualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances./p/div