Manager of Pharmacy Operations

Where You'll Work

Mercy Medical Center, a Dignity Health member, has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus, offering the latest in facility design and technology. Mercy also operates Outpatient Centers, a Cancer Center and several rural clinics.

Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.

One Community. One Mission. One California


Job Summary and Responsibilities

While supporting the goals and objectives of the hospital and upholding the ethics of the profession of pharmacy, the Manager of Pharmacy Operations is responsible for managing the pharmacy operations. This includes implementation and enforcement of policies and procedures, supervision and training of staff, inventory management, quality assurance, and regulatory compliance. The Manager of Pharmacy Operations will report to the Director of Pharmacy, Market Director of Pharmacy, or Region VP.

• Responsible for the development, implementation, and monitoring of pharmacy operations and shares clinical initiatives responsibility with Clinical Pharmacy Manager if applicable.
• Responsible for the development, implementation, and monitoring of pharmacy operations and shares clinical initiatives responsibility with Clinical Pharmacy Manager if applicable.
• Assists in performance evaluation and competency assessment of pharmacists and pharmacy technicians. Contributes to formulary management and works with health care providers to ensure formulary compliance.
• Assists in performance evaluation and competency assessment of pharmacists and pharmacy technicians. Contributes to formulary management and works with health care providers to ensure formulary compliance.
• Participates in Strategic and Operational Planning activities and the development of the Pharmacy Department's annual budget.
• Participates in Strategic and Operational Planning activities and the development of the Pharmacy Department's annual budget.
• Educates, mentors, and evaluates pharmacists and pharmacy technicians to develop and improve skills necessary for providing pharmaceutical care.
• Educates, mentors, and evaluates pharmacists and pharmacy technicians to develop and improve skills necessary for providing pharmaceutical care.
• Collaborates with health care providers to individualize medication therapies to promote safe, efficacious, and cost-effective patient care following best practices and evidence-based guidelines.
• Collaborates with health care providers to individualize medication therapies to promote safe, efficacious, and cost-effective patient care following best practices and evidence-based guidelines.
• Develops and provides educational programs, learning modules, and knowledge assessment tools. Actively participates in medical staff and service line meetings to meet patient care needs.
• Educates other health care professionals regarding medications to promote optimal patient care via in-services, educational programs, face-to-face interactions, etc.
• Provides technical support for automated dispensing machines, carousel technology for automated medication inventory storage, and other pharmacy computer systems.
• Effectively and proactively intervenes in conflicts between pharmacy and medical staff regarding drug therapy issue resolutions.

Job Requirements

Minimum:

• Bachelor's of Science in Pharmacy or Doctor of Pharmacy and Minimum of three (3) years of recent pharmacy (or similar) work experience
• Active California State Pharmacist License in good standing
• Demonstrated change management, standardization, and leadership development skills required
• Demonstrated ability to create enthusiasm for new programs and different approaches to existing programs required
• Demonstrated quality improvement competencies required
• Demonstrated understanding of utilization and productivity in a variety of clinical settings required
• Maintains a positive leadership role within the department
• Coordinates and manages clinical functions of all pharmacy personnel
• Assists in performance evaluation and competency assessment of pharmacists, residents, and students
• Educates, mentors, and evaluates pharmacists, pharmacy residents, and/or pharmacy students to develop and improve skills necessary for providing pharmaceutical care
• Precepts and provides effective training to pharmacy residents through learning experiences. Attends and participates in all activities designated by the Residency Advisory Committee
• Prepares pharmacy residents to perform exemplary pharmacy services to improve patient care outcomes.
• Keeps abreast of all laws, regulations, and practice site policies regarding hospital pharmacy practice and represents the institution in working with regulatory agencies to facilitate required changes and ensure regulatory compliance
• Available for contact as needed

Preferred:

• Minimum of 1 year in a leadership position or pharmacy residency completed or Masters Degree (MBA, MS, MHA, etc)
• Membership in the ASHP, ASCP, APHA and/or other professional associations