Loss Prevention Specialist

Qualifications At least 18 years of age High school diploma or equivalent Working knowledge of Microsoft Office and general office equipment Able to communicate in a professional manner verbally and in writing Able to work independently to meet deadlines but remain flexible Well-organized, with sharp attention to detail Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions Strong customer service skills (both internal and external customers) Must successfully pass background investigation according to company policy Must be able to get along with co-workers and work effectively in a team environment Job Description Complete risk review of checks accepted for negotiation Complete holistic risk review of accounts Investigate potential risk/fraudulent activity Place or revise Regulation CC holds to reduce the exposure of risk to the bank and ensure holds are compliant Initiate internal account closings/reversals Initiate Verafin cases Process return notices Professionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits Make decisions on routine issues in accordance with the Loss Prevention guidelines and assigned approval limits Provide branch and contact center assistance with minimal assistance Regular and predictable attendance and punctuality Other duties as assigned Position level will be dependent upon internal and external experience. Physical Requirements Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 pounds Member FDIC, Equal Housing Lender FCBI is an Equal Opportunity Employer We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View phone number on click.appcast.io . EEO is the Law. ADP Privacy Statement. Artificial Intelligence. Google Privacy Policy. Google Terms of Service. #J-18808-Ljbffr