Quality Control Analyst

Warehouse - Complaint Investigations Tech Our client, a leading organization in the medical device and biotech industry, is seeking a Warehouse - Complaint Investigations Tech to join their team. As a Warehouse - Complaint Investigations Tech, you will be part of the Quality Assurance Department supporting the Complaint Investigations team. The ideal candidate will have attention to detail, strong organizational skills, and a proactive attitude, which will align successfully in the organization. Location: Alameda, CA Pay Range: $28/hr. - $31/hr Duration: 5+ Month Contract Shift: 5AM - 1:30PM What's the Job? Unpack boxes safely and sort returned products according to product lines. Investigate returned products to resolve customer complaints regarding blood glucose meters, strips, and sensors. Document complaint investigations accurately in the Complaint Handling System. Use troubleshooting equipment such as multi-meters, oscilloscopes, test fixtures, and microscopes to complete investigations. Perform routine maintenance on quality records and ensure testing equipment is within validity. What's Needed? Minimum of 1 year of previous warehouse experience preferred. Ability to operate pallet jacks and forklifts; forklift certification training will be provided. High School Diploma or GED required; an Associate degree or recent college graduates with a Bachelor's degree are encouraged to apply. Proficient computer skills, including basic Microsoft Office applications and data entry. Strong documentation skills and ability to follow written SOPs accurately.