Senior Digital Experience Project Manager

Role Description

You’ll be the operational backbone of Risepoint’s Digital Experience Platform (DXP) transformation — the person who keeps complex, multi-team programs on track and moving. While others set strategy and roadmap, you’ll be the connective tissue: owning project plans, driving cross-functional alignment, clearing blockers, and making sure nothing falls through the cracks. This role sits at the center of a high-visibility initiative that will reshape how Risepoint delivers digital experiences for 100+ university partners.

What You Will Do

• Own end-to-end project management for the DXP platform, including intake, scoping, scheduling, and delivery across SEO, Content, UX, and CRO workstreams.
• Build and maintain project plans, milestone tracking, and status reporting for the DXP program, ensuring cross-functional teams are aligned and unblocked.
• Partner closely with the DXP Marketing Ops Senior Manager and the Sr. Director DXP to coordinate readiness across partner launch waves and platform releases.
• Facilitate cross-functional working sessions, status updates and other DXP meetings as needed, own agendas, action items, and follow-through.
• Identify and resolve project risks, blockers, and dependencies proactively, escalating to senior management when needed.
• Develop and optimize project workflows and processes within WorkFront.
• Contribute to shared PMO standards and practices, ensuring consistency and visibility across the Digital Experience team.
• Support management reporting needs by preparing program documentation, dashboards, and executive-ready updates on program status and milestones.
• Leverage AI tools to accelerate the creation of program documentation, status reports, and analytical summaries — applying judgment on when and how to use AI effectively to improve output quality and team efficiency.

What Success Looks Like

• DXP projects have clear timelines, responsibilities and deliverables, with clear accountability and alignment.
• Cross-functional teams have high confidence in project status and know exactly where to go to get unblocked.
• Partner launch waves are well-coordinated, with all teams providing inputs on schedule and no surprises at go-live.

How Impact Will be Measured in the First Year

• On-time delivery rate across DXP program milestones and partner launch waves.
• Clear communication and governance procedures well established.
• Positive feedback from cross-functional stakeholders on process clarity, responsiveness, and communication quality.

Qualifications

• 5–8 years of experience in project or program management within digital marketing, web operations, or technology environments.
• Proven ability to manage complex, multi-workstream programs with multiple stakeholders and competing priorities.
• Hands-on experience with Workfront, Smartsheet, Jira, or similar tools for tracking, intake, and reporting.
• Strong facilitation and communication skills — you can run a meeting, write a crisp status update, and present to leadership without breaking a sweat.

Experience That's Great to Have

• Experience supporting large-scale platform migrations or digital transformation programs.
• Background in higher education, EdTech, or multi-brand/multi-partner environments.
• Familiarity with agile or hybrid project methodologies.
• Exposure to digital experience platforms (DXPs) such as Optimizely, Sitecore, or Adobe Experience Manager.

Benefits

• Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.