Information Technology Technician

Onsite 5 days a week in Malvern, Arkansas Pay ranging from $20-$35/hr 6 month contract with very high likelihood of extensions Mix between Wearhouse and Office setting The warehouse environment will be very hot due to heated metal in the area Job Description Provide hands-on IT support in a manufacturing/warehouse environment Support Windows, macOS, iOS devices, printers, peripherals, and common applications Troubleshoot network, server, printer, and endpoint issues independently Manage break/fix tickets, escalations, and service requests within SLA/SLO requirements Support local file/print servers, connectivity, and permissions Deploy and image devices using SCCM or similar tools Participate in infrastructure upgrades, rollouts, and site projects Create documentation and provide end-user training as needed Support warehouse technologies including HHUs, VMUs, and Zebra/Lexmark printers Required Skills & Experience 8+ years of deskside or onsite IT support experience Manufacturing or warehouse environment experience preferred Strong Windows 10/11 support experience with basic Windows Server knowledge Experience supporting macOS and iOS devices Hands-on networking experience with switches, cabling, printers, and endpoints Server support experience including file/print services, permissions, security, and connectivity troubleshooting SCCM or similar imaging and deployment experience Active Directory administration including users, groups, and permissions Nice to Have Manufacturing or warehouse IT background Experience supporting HHUs, VMUs, Zebra printers, Lexmark printers, and Microsoft Teams Rooms Infrastructure project leadership experience, including multi-site environments Change Management, Problem Management, and monitoring tools experience MCSA, MCSE, Dell, or HP certifications Exposure to Azure, AWS, and Active Roles Server #J-18808-Ljbffr