Customer Support Specialist 2

Job Description
We are hiring Remote Customer Service Representatives tosupport customers across various client accounts. This is aflexible, work-from-home role ideal for individuals with strongcommunication skills and a customer-first mindset.

• Handle inbound and outbound customer service calls
• Provide clear, helpful, and professional assistance
• Enter customer data accurately into our database
• Follow up with customers to ensure satisfaction
• Meet performance targets for advancement opportunities

• Independent Contractor (1099)
• Remote client servicing
• Required virtual certification (10 days-6 weeks depending on program)
• Performance-based continuation

• Flexible scheduling after certification (within program guidelines)

Requirements

• High school diploma or equivalent
• Excellent verbal communication skills
• Reliable internet connection and quiet work environment
• Proficiency with Microsoft Office and general computer use
• Flexible schedule availability, including evenings/weekends

Technology Requirements(MANDATORY to begin work):

• Windows 11 desktop or laptop
• Minimum 16 GB RAM
• No Chromebooks or Apple devices
• Dual monitors recommended (not required at application)
• USB noise-canceling headset (not required at application)
• Hardwired internet connection (not required at application)

Benefits

• Fully remoteposition - work from home office
• Starting payof $12-$15/hour
• Flexible self-scheduling
• Advancementopportunities based on performance
• Supportiveteam environment
• Apply here