Sr Principal, ServiceNow Developer

Responsibilities for this Position

Location: Any Location / Remote
Full Part/Time: Full time
Job Req: RQ222503

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
None

Job Family:
Software Engineering

Job Qualifications:

Skills:
Agile Methodology, Design, ServiceNow Platform, Software Testing, Troubleshooting
Certifications:
None
Experience:
8 + years of related experience
US Citizenship Required:
No

Job Description:

We are seeking a highly skilled Sr Principal, ServiceNow Developer, with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.

Join GDIT as an Application Developer Sr Principal and be part of a team where your professional growth is just as important as the mission you support.

Meaningful Work and Personal Impact

As an Application Developer Sr Principal, your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

• Design, develop, and maintain forms, flows, catalog items, integrations, etc.
• Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
• Support Agile ceremonies and uphold quality assurance throughout the lifecycle
• Adhere to and enforce ServiceNow and OneGDIT best practices.
• Support platform upgrades, patching, and deployments.
• Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
• Collaborate with Scrum Masters, Product Owners, and Developers.

What You'll Need to Succeed

We are looking for candidates with both expertise and a passion for innovation. Requirements include:

Education

High school diploma required; AA or Bachelor's degree preferred

Required Skills

• 3 years of experience in prompt engineering, Now Assist and agentic AI.
• 12+ years of ServiceNow development experience within ITSM environment
• Strong understanding of ServiceNow architecture, modules, and platform capabilities
• ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
• Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
• Familiarity with Agile/Scrum methodologies
• Strong analytical, troubleshooting, and debugging skills
• Excellent communication and documentation skills
• Must be a U.S. person

Location

Remote

Preferred Certifications

• Certified Implementation Specialist - ITSM
• Certified Application Developer - ITSM
• Advanced ITSM certifications a strong plus
• ITIL v4 Certification

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home ***remove if ineligible***
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $130,900 - $177,100. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Remote

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

PI285391953

We are seeking a highly skilled Sr Principal, ServiceNow Developer, with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.


Join GDIT as an Application Developer Sr Principal and be part of a team where your professional growth is just as important as the mission you support.



Meaningful Work and Personal Impact


As an Application Developer Sr Principal, your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

• Design, develop, and maintain forms, flows, catalog items, integrations, etc.
• Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
• Support Agile ceremonies and uphold quality assurance throughout the lifecycle
• Adhere to and enforce ServiceNow and OneGDIT best practices.
• Support platform upgrades, patching, and deployments.
• Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
• Collaborate with Scrum Masters, Product Owners, and Developers.

What You'll Need to Succeed


We are looking for candidates with both expertise and a passion for innovation. Requirements include:



Education


High school diploma required; AA or Bachelor's degree preferred



Required Skills

• 3 years of experience in prompt engineering, Now Assist and agentic AI.
• 12+ years of ServiceNow development experience within ITSM environment
• Strong understanding of ServiceNow architecture, modules, and platform capabilities
• ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
• Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
• Familiarity with Agile/Scrum methodologies
• Strong analytical, troubleshooting, and debugging skills
• Excellent communication and documentation skills
• Must be a U.S. person

Location


Remote



Preferred Certifications

• Certified Implementation Specialist - ITSM
• Certified Application Developer - ITSM
• Advanced ITSM certifications a strong plus
• ITIL v4 Certification

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home ***remove if ineligible***
Community: Award-winning culture of innovation and a military-friendly workplace


OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.


The likely salary range for this position is $130,900 - $177,100. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.



Scheduled Weekly Hours:
40



Travel Required:
None



Telecommuting Options:
Remote



Work Location:
Any Location / Remote



Additional Work Locations:



Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.



Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.



About Our Work:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.


Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc .


Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

PI285391953